Subject: Re: POMUMZ_DXB233413 - Incomplete PC-9902949
From: Justine Laurenaria <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Syed Yakoob <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, Vipul Arora <[email-masked]>, Furqan hameed <[email-masked]>
Date: Mon, 17 Aug 2020 08:22:38 +0400
List-Id: <ccteam.mumzworld.com>

Good morning,

Resending this reply from Party Centre for reference.
Thank you.

Regards,

*Justine *
Logistics Coordinator

*M* +971 56 467 6775   *E* [email-masked]
*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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On Sun, Aug 16, 2020 at 3:57 PM Justine Laurenaria <[email-masked]>
wrote:

> Good day,
>
> As stated below, orders were served completely.
> Please see email from Party Centre for your reference.
> Thank you.
>
> Regards,
>
> *Justine *
> Logistics Coordinator
>
> *M* +971 56 467 6775   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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>
>  <https://www.mumzworld.com/en/media-and-press>
>
>
>
> ---------- Forwarded message ---------
> From: nicole partycentregroup.com <[email-masked]>
> Date: Sun, Aug 16, 2020 at 3:47 PM
> Subject: Re: POMUMZ_DXB233413 - Incomplete PC-9902949
> To: Justine Laurenaria <[email-masked]>
> Cc: Furqan hameed <[email-masked]>, Kimberly Pareja <
> [email-masked]>
>
>
> Dear Ms. Justine,
>
> I spoke with Kristine regarding your below concern. The order was
> processed and prepared before her vacation thats why i need her
> confirmation. She said that she personally prepared this order and item and
> was able to checked the inclusions in the packaging prior to release hence
> she's insisting that it should be complete. All our teams were instructed
> to do the same checking upon preparing your orders even myself as well as
> my colleague Kim whose currently handling your orders. We have encountered
> several reported issues with the costumes and missing items from the past
> order and we are trying to avoid such incident in your future orders to
> avoid inconvenience from both side. I would like to encourage your team as
> well to do the same before they dispatch your clients order especially if
> its your VIP clients.
>
> Thank you & Best Regards,
> *Nicole Castro *
>
> Commercial Sales Representative
>
> P.O.Box 36898
> Dubai, United Arab Emirates
> Tel no: +971 4 2979125/Fax no: +971 4 2364842 / Mobile # 0565353284
> E-mail: [email-masked]
> www.mypartycentre.com
>
> On August 16, 2020 7:29 AM Justine Laurenaria <[email-masked]>
> wrote:
>
>
> Dear Nicole,
>
> Kindly check this concern that we received from our customer.
> PC-9902949 for  POMUMZ_DXB233413  was received without mask. Per
> warehouse, items were in sealed pack.
>
> We would like to seek immediate assistance for this matter as this is
> intended for a VIP customer.
> Thank you.
>
> Regards,
>
> *Justine *
> Logistics Coordinator
>
> *M* +971 56 467 6775   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
>  <https://www.instagram.com/mumzworldcom/> [image:
> facebook] <https://www.facebook.com/mumzworld> 
> <https://www.youtube.com/user/MumZworld> 
> <https://www.snapchat.com/add/mumzworld.com> 
> <https://twitter.com/mumzworld>
>
>  <https://www.mumzworld.com/en/>
>
>  <https://www.mumzworld.com/en/media-and-press>
>
>