Subject: Re: DELAYED / Deliver Tomorrow - Order No. 600946654
From: Hyacinth Joyce <[email-masked]>
To: Syed Yakoob <[email-masked]>
Cc: Naib Khan <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, Uae Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Mon, 17 Aug 2020 08:01:09 +0400
List-Id: <ccteam.mumzworld.com>

Hi Syed,

As advised, new order has been created - so  600956886

Kindly do the needful to deliver ASAP.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 16 Aug 2020 at 18:02, Syed Yakoob <[email-masked]> wrote:

> Dear Joyce,
>
> Upon packing SKU # TM-73658 was not shown and the FOC item was only
> packed. That's the reason we have deleted that order. Please create another
> order for the same and let us know.
>
> Best Regards,
>
>
> On Sun, 16 Aug 2020 at 17:43, Naib Khan <[email-masked]> wrote:
>
>> +Muhammad Habib <[email-masked]> please assist
>>
>> Regards.
>> Naib
>>
>>
>> On Sun, 16 Aug 2020 at 17:43, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi Naib,
>>>
>>> May we know why it is deleted?
>>>
>>> The customer needs the order on an urgent basis. Should we place a new
>>> order?
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Sun, 16 Aug 2020 at 17:34, Naib Khan <[email-masked]> wrote:
>>>
>>>> Hi Hyacinth,
>>>>
>>>> Order completely picked, packed and deleted from loading
>>>>
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>>
>>>> On Sun, 16 Aug 2020 at 17:18, Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> The customer called and very upset about the delay, the item is needed
>>>>> urgently.
>>>>>
>>>>> @Outbound.fc <[email-masked]> please pick and pack
>>>>>
>>>>> @Uae Lastmile <[email-masked]> / @Naib Khan
>>>>> <[email-masked]> / @Eugene Mugisa <[email-masked]> please
>>>>> assist to arrange Tomorrow delivery
>>>>>
>>>>> Thank you.
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Joyce Alvarado*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>>>  w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>