Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Nada Issa <[email-masked]>
To: Pankaj Mahey <[email-masked]>
Cc: Nesty John Pascua <[email-masked]>, Pavankumar A <[email-masked]>, Mark Balais <[email-masked]>, Michael Rolle <[email-masked]>, Denmark A <[email-masked]>, Ronald Gaviola <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Sun, 16 Aug 2020 21:53:37 +0400
List-Id: <ccteam.mumzworld.com>

Dear Pankaj,

600822367

No answer from the customer

700240922

Cancel and refund

200281515_2

Cancel and refund

600887884

No answer from the customer

700237608

Cancel and refund

600854156

Already refunded

Regards,
Nada

On Sat, Aug 15, 2020 at 1:47 PM Pankaj Mahey <[email-masked]> wrote:

> Dear NADA,
>
> Please ignore previous mail.
>
> This is the correct one and update on below shipments, Reship / CRA?
>
>
> AWB # Order # NO OF PIECES
> 6702678581 600822367 1
> 2175783912 700240922 1
> 4481233842 200281515_2 2
> 1964831433 600887884 1
> 7739725545 700237608 1
> 1530152190 600854156 1
> Thanks
> Pankaj
>
> On Sat, Aug 15, 2020 at 10:35 AM Pankaj Mahey <[email-masked]>
> wrote:
>
>> Hi Nada,
>>
>> Please update on below shipments, Reship / CRA?
>>
>>
>>
>> Order # NO OF PIECES
>> 600822367 1
>> 700240922 1
>> 600905353 1
>> 200281515_2 2
>> 600887884 1
>> Thanks & Regards
>> Pankaj
>>
>> On Thu, Aug 13, 2020 at 5:40 PM Nesty John Pascua <[email-masked]>
>> wrote:
>>
>>> @Michael Rolle <[email-masked]> ,
>>>
>>> Please create CRA for the below, please confirm once receipt
>>>
>>> Order # DHL AWB NO OF PIECES Status
>>> 600838597 4021024324 1  refund
>>> 600820034 8504205242 1 refund
>>> 600799123 3801546394 1 refund
>>> 600877382 1530156456 1 Replacement order 600924043 placed
>>> 600906822 1149776471 1 already refunded
>>> 600799717 1530161065 1 refund
>>> 600789007 2783829156 1 refund
>>> 600905353 2521025452 1 The customer wants a replacement for the damaged
>>> item
>>> 600824887 1093238366 1 refund
>>> regards,
>>> Nesty
>>>
>>> On Wed, Aug 12, 2020 at 5:24 PM Pavankumar A <[email-masked]>
>>> wrote:
>>>
>>>> @Nesty John Pascua <[email-masked]> FYI,
>>>>
>>>> On Wed, Aug 12, 2020 at 5:09 PM Nada Issa <[email-masked]> wrote:
>>>>
>>>>> 600838597
>>>>>
>>>>>  refund
>>>>>
>>>>> 600820034
>>>>>
>>>>> refund
>>>>>
>>>>> 600799123
>>>>>
>>>>> refund
>>>>>
>>>>> 600877382
>>>>>
>>>>> Replacement order *600924043 *placed
>>>>>
>>>>> 700237608
>>>>>
>>>>> Cancel and refund
>>>>>
>>>>> 600830477
>>>>>
>>>>> reship
>>>>>
>>>>> 600906822
>>>>>
>>>>> already refunded
>>>>>
>>>>> 600799717
>>>>>
>>>>> refund
>>>>>
>>>>> 700239087
>>>>>
>>>>> reship
>>>>>
>>>>> 600789007
>>>>>
>>>>> refund
>>>>>
>>>>> 700240922
>>>>>
>>>>>  Waiting for a reply from the customer
>>>>>
>>>>> 600822367
>>>>>
>>>>> Waiting for a reply from the customer
>>>>>
>>>>> 600905353
>>>>>
>>>>> The customer wants a replacement for the damaged item
>>>>>
>>>>> 200281515_2
>>>>>
>>>>> Waiting for a reply from the customer
>>>>>
>>>>> 600824887
>>>>>
>>>>> refund
>>>>>
>>>>> 600887884
>>>>>
>>>>> Waiting for a reply from the customer
>>>>>
>>>>> On Wed, Aug 12, 2020 at 1:15 PM Pavankumar A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Nada,
>>>>>>
>>>>>> Please update on below shipments, Reship / CRA?
>>>>>>
>>>>>> Order # NO OF PIECES
>>>>>> 600838597 1
>>>>>> 600820034 1
>>>>>> 600799123 1
>>>>>> 600877382 1
>>>>>> 700237608 1
>>>>>> 600830477 1
>>>>>> 600906822 1
>>>>>> 600799717 1
>>>>>> 700239087 1
>>>>>> 600822367 1
>>>>>> 600789007 1
>>>>>> 700240922 1
>>>>>> 600905353 1
>>>>>> 200281515_2 2
>>>>>> 600824887 1
>>>>>> 600887884 1
>>>>>>
>>>>>> Please confirm urgent, Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sun, Aug 9, 2020 at 5:02 PM Mark Anthony Laraga <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> 600816364 with CRAMUMZ_DXB13333 created 09/08/2020
>>>>>>>
>>>>>>>
>>>>>>> On Sun, Aug 9, 2020 at 2:42 PM Nesty John Pascua <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> @Pankaj Mahey <[email-masked]>
>>>>>>>>
>>>>>>>> please reship the below order
>>>>>>>>
>>>>>>>> 700236374
>>>>>>>>
>>>>>>>>  reship
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> regards,
>>>>>>>> Nesty
>>>>>>>>
>>>>>>>> On Sun, Aug 9, 2020 at 2:34 PM Nesty John Pascua <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Hi Mark,
>>>>>>>>>
>>>>>>>>> Please Create CRA for the below order
>>>>>>>>>
>>>>>>>>> 600816364
>>>>>>>>>
>>>>>>>>> Cancel and refund
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> regards,
>>>>>>>>> Nesty
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Sun, Aug 9, 2020 at 12:31 PM Nada Issa <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> 600816364
>>>>>>>>>>
>>>>>>>>>> Cancel and refund
>>>>>>>>>>
>>>>>>>>>> 700236374
>>>>>>>>>>
>>>>>>>>>>  reship
>>>>>>>>>>
>>>>>>>>>> On Sun, Aug 9, 2020 at 11:08 AM Mark Anthony Laraga <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Pavan,
>>>>>>>>>>>
>>>>>>>>>>> Received and please check the update below.
>>>>>>>>>>> SO#  CRA QTY Status
>>>>>>>>>>> 700235633 CRAMUMZ_DXB13298 9 Good
>>>>>>>>>>> 600844292 CRA_AR_RE13348 1 Wrong item
>>>>>>>>>>> Regards,
>>>>>>>>>>>
>>>>>>>>>>> Mark Twain Balais
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Aug 9, 2020 at 10:28 AM Pavankumar A <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Dear Michael and Denmark,
>>>>>>>>>>>>
>>>>>>>>>>>> Please confirm after received below shipments, Thanks
>>>>>>>>>>>>
>>>>>>>>>>>> 700235633 Cancel
>>>>>>>>>>>> 600844292 Cancel
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Sat, Aug 8, 2020 at 5:28 PM Nada Issa <[email-masked]>
>>>>>>>>>>>> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> #600844292 already refunded
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sat, Aug 8, 2020 at 4:48 PM Ronald Gaviola <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> <Correction>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> @Pavankumar A <[email-masked]> 600887884 - This is
>>>>>>>>>>>>>> not yet returned to us.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>> Ronald
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Ekta,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Below shipments are returned by DHL, We can reship with
>>>>>>>>>>>>>>> other couriers but the time is passed, So please confirm with customers
>>>>>>>>>>>>>>> still they want this shipments, we will reship, If the customer doesn't
>>>>>>>>>>>>>>> want shipment, We will cancel and will create CRA for those.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Order ID Pcs
>>>>>>>>>>>>>>> 700243055 2
>>>>>>>>>>>>>>> 200281515_2 2
>>>>>>>>>>>>>>> 700236818 1
>>>>>>>>>>>>>>> 600887884 1
>>>>>>>>>>>>>>> 700236374 1
>>>>>>>>>>>>>>> 600900739 2
>>>>>>>>>>>>>>> 600915877 1
>>>>>>>>>>>>>>> 700240922 1
>>>>>>>>>>>>>>> 600844292 1
>>>>>>>>>>>>>>> 600813597 3
>>>>>>>>>>>>>>> 600837701_1 2
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Please confirm ASAP, Thanks
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *P* +971 507074205
>>>>>>>>>>>>>>> *E* [email-masked] <[email-masked]>
>>>>>>>>>>>>>>>
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>>>>>>>>>>>>>>> 500245, Dubai, UAE
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>>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>>
>>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>>
>>>>>>>>>>>> *P* +971 507074205
>>>>>>>>>>>> *E* [email-masked] <[email-masked]>
>>>>>>>>>>>>
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>>>>>>>>>> .
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>> Regards,
>>>>>>>>> Nesty John R. Pascua
>>>>>>>>> Mumzworld.com
>>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>> Regards,
>>>>>>>> Nesty John R. Pascua
>>>>>>>> Mumzworld.com
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> *Pavankumar A*
>>>>>> Last Mile Operations
>>>>>>
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>>>>>
>>>>
>>>> --
>>>>
>>>> Regards,
>>>>
>>>> *Pavankumar A*
>>>> Last Mile Operations
>>>>
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>>>
>>>
>>> --
>>> Regards,
>>> Nesty John R. Pascua
>>> Mumzworld.com
>>>
>>