Subject: Re: DELAYED / Deliver Tomorrow - Order No. 600946654
From: Syed Yakoob <[email-masked]>
To: Naib Khan <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>, Mostafa Said <[email-masked]>, Uae Lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Sun, 16 Aug 2020 18:01:57 +0400
List-Id: <ccteam.mumzworld.com>

Dear Joyce,

Upon packing SKU # TM-73658 was not shown and the FOC item was only packed.
That's the reason we have deleted that order. Please create another order
for the same and let us know.

Best Regards,

On Sun, 16 Aug 2020 at 17:43, Naib Khan <[email-masked]> wrote:

> +Muhammad Habib <[email-masked]> please assist
>
> Regards.
> Naib
>
>
> On Sun, 16 Aug 2020 at 17:43, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Naib,
>>
>> May we know why it is deleted?
>>
>> The customer needs the order on an urgent basis. Should we place a new
>> order?
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sun, 16 Aug 2020 at 17:34, Naib Khan <[email-masked]> wrote:
>>
>>> Hi Hyacinth,
>>>
>>> Order completely picked, packed and deleted from loading
>>>
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Sun, 16 Aug 2020 at 17:18, Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> The customer called and very upset about the delay, the item is needed
>>>> urgently.
>>>>
>>>> @Outbound.fc <[email-masked]> please pick and pack
>>>>
>>>> @Uae Lastmile <[email-masked]> / @Naib Khan
>>>> <[email-masked]> / @Eugene Mugisa <[email-masked]> please
>>>> assist to arrange Tomorrow delivery
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>