Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 << Reference ID: 63190783 >>
From: Omar Khaled <[email-masked]>
To: [email-masked]
Cc: [email-masked], lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sun, 16 Aug 2020 15:08:37 +0200
List-Id: <ccteam.mumzworld.com>

Dear Team,

Kindly we need an urgent update regarding this case, as per the customer is
following up with us on daily basis.

So we need to deliver the rest of the order to the customer asap.

Regards,
Omar Khaled

On Wed, Aug 5, 2020 at 4:43 PM ae.mumzworld via customer care <
[email-masked]> wrote:

> Hi Sabid,
>
>
> Good day.
>
>
> Our sincere apologies for the delay. The investigation on this case, is
> still on going. I am pushing our concerned team to expedite & provide the
> conclusion.
>
>
> Please hold for the next update, latest by 09/08/2020 at 15:00 hours.
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked], [email-masked]
> >> Subject: Re: ( Incident #1211646) Partial Delivery AWB: 9554765765 <<
> Reference ID: 63190783 >>
> >> Sent: 08/03/2020 21:42
> >>
> >>
>
> Hi Sabid,
>
>
>
> Good day.
>
>
>
> We have already initiated an investigation on the subject shipment. Please
> hold for the next update on 05/08/2020 at 17:30 hrs, due to the EID
> holidays in Saudi Arabia.
>
>
> Should you require any further assistance, please contact me directly.
>
> Best Regards,
>
> *Khalid Khalfan*
> Key Account Advisor
>
> DHL EXPRESS
> P.O.Box 6252
> Dubai
> United Arab Emirates
> 2924114
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked], [email-masked]
> >> Subject: ( Incident #1211646) Partial Delivery AWB: 9554765765
> >> Sent: Mon, 03 Aug 2020 06:43:58 UTC+04:00
> >>
> >>
> Team DHL,
> >> the order no. is showing  AWB: 9554765765 Partial Delivery,
> >> But Cx. has not received anything yet.
> >> Kindly check, Investigate and Update urgently
> >>
> >>
> [[:removedImage(image.png):]]
> >>
> >>
> >>
>
> >>
> --
> >>
> *Sabid Khan*
> >>
> Senior LM Coordinator
> >> Contact no. : +971-555759458
> >> Email ID : [email-masked]
>
>
>
>
>
>
>