Subject: RE: Order #600942566 // Sku :PA186 // Name :Philips Avent Electric Steriliser 3 In 1 // DAMAGED
From: "Theresa Gardoce" <[email-masked]>
To: "'Denmark A'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Samran Iftikhar'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>
Date: Sun, 16 Aug 2020 15:47:59 +0400
List-Id: <ccteam.mumzworld.com>

Dear Denmark,

The item is still here with us and its under repair. We will let you know once it is finish.

 

Regards,

 

 

 

Theresa Gardoce

Sales Coordinator

Al Qadi Pharmacy & Est.

M. +971 50180 1617  T. +971 4 2672246

P. 33936 Dubai, UAE W. alqadi1957.com

This e-mail message is intended for the addressee(s) and contains information, which may be confidential. If you are not the intended recipient please do not read, save, forward, disclose, or copy the contents of this e-mail. If this e-mail has been sent to you in error, please delete it thank you.

 

From: Denmark A [mailto:[email-masked]] 
Sent: Sunday, August 16, 2020 12:23 PM
To: Theresa Gardoce
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Kenneth Nwaso; Michael Rolle; Abdelmohsen basha
Subject: Re: Order #600942566 // Sku :PA186 // Name :Philips Avent Electric Steriliser 3 In 1 // DAMAGED

Dear Theresa, 

Please update thank you. 

Regards, 

On Thu, Aug 13, 2020 at 10:38 AM Denmark A <[email-masked]> wrote:

Dear Vendor,

Please find the attached Sales invoice for your reference. 

image.png

Regards, 

Den mark 

On Thu, Aug 13, 2020 at 10:33 AM Theresa Gardoce <[email-masked]> wrote:

Dear Denmark,

Kindly share the invoice copy & customer details.

Thanks,

 

Theresa Gardoce

Sales Coordinator

Al Qadi Pharmacy & Est.

M. +971 50180 1617  T. +971 4 2672246

P. 33936 Dubai, UAE W. alqadi1957.com

This e-mail message is intended for the addressee(s) and contains information, which may be confidential. If you are not the intended recipient please do not read, save, forward, disclose, or copy the contents of this e-mail. If this e-mail has been sent to you in error, please delete it thank you.

 

From: Denmark A [mailto:[email-masked]] 
Sent: Thursday, August 13, 2020 10:21 AM
To: Theresa Gardoce
Cc: customer care; Returns.fc; Alina D'Souza; Samran Iftikhar; Kenneth Nwaso; Michael Rolle; Abdelmohsen basha
Subject: Order #600942566 // Sku :PA186 // Name :Philips Avent Electric Steriliser 3 In 1 // DAMAGED

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:received_damaged_not_as_new
Comments :Broken  

image.png

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark