Subject: Taxes Charges / Order #200326984
From: Omar Khaled <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Date: Sun, 16 Aug 2020 13:40:07 +0200
List-Id: <ccteam.mumzworld.com>

Dear Eugene,

Kindly we need your support regarding this case as per the customer already
pays the taxes while placing the order on our website, and when the
customer received the order by SMSA they charged her again with the taxes
to receive the order.

SMSA asked the customer to pay 359.38 SAR to receive the order, and the
customer already pays, and asking for refund due to she pays twice for the
taxes.

Order no. #200326984
Courier : SMSA
AWB : 290101939789

Thanks & Regards,
Omar Khaled