Subject: RE: Order #600638880 // Sku :BLUOBND-X2150-B5 // Name :Black+Decker - Steam Iron With Ceramic Soleplate // Defective
From: Cherry Ann Binondo <[email-masked]>
To: Denmark A <[email-masked]>, Warranty Service - Blue Ocean Global <[email-masked]>
Cc: Akash Himthani <[email-masked]>, Vipin Varunny <[email-masked]>, Sreekanth Chiyyarath <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, Samran Iftikhar <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 16 Aug 2020 09:35:59 +0000
List-Id: <ccteam.mumzworld.com>

Dear Denmark,
Please send the item again to service center.
After checking the item, only they decide if replacement is required.
Kindly send your mails to [email-masked]<mailto:[email-masked]>
Regards,
Cherry

[email-masked]}<mailto:[email-masked]}>
++@Warranty Service - Blue Ocean Global<mailto:[email-masked]>

From: Denmark A <[email-masked]>
Sent: Sunday, August 16, 2020 12:49 PM
To: Cherry Ann Binondo <[email-masked]>
Cc: Akash Himthani <[email-masked]>; Vipin Varunny <[email-masked]>; Sreekanth Chiyyarath <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; Samran Iftikhar <[email-masked]>; Abdelmohsen basha <[email-masked]>
Subject: Re: Order #600638880 // Sku :BLUOBND-X2150-B5 // Name :Black+Decker - Steam Iron With Ceramic Soleplate // Defective

Dear Vendor,

Please respond and update us here.

Regards,
Den mark

On Sun, Aug 9, 2020 at 8:58 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Cherry,

Customer again returned the item for the second time for which issue has not yet been resolved.
Please replace it with the new one.

Regards,
Den mark

On Tue, Jul 28, 2020 at 10:49 AM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Cherry,

Received with thanks.

Regards,
Den mark

On Sun, Jul 19, 2020 at 3:59 PM Denmark A <[email-masked]<mailto:[email-masked]>> wrote:
Dear Cherry,

Noted with thanks.

Regards,
Den mark

On Sun, Jul 19, 2020 at 3:55 PM Cherry Ann Binondo <[email-masked]<mailto:[email-masked]>> wrote:
Dear Denmark,
Please send to service center.
Regards,
Cherry

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 19, 2020 3:50 PM
To: Akash Himthani <[email-masked]<mailto:[email-masked]>>; Cherry Ann Binondo <[email-masked]<mailto:[email-masked]>>; Nikhil Kumar <[email-masked]<mailto:[email-masked]>>; Rais Ahmad <[email-masked]<mailto:[email-masked]>>; Pramod Kumar Kottuvala <[email-masked]<mailto:[email-masked]>>; Vipin Varunny <[email-masked]<mailto:[email-masked]>>; Amanpreet Singh <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Alina D'Souza <[email-masked]<mailto:[email-masked]>>; Samran Iftikhar <[email-masked]<mailto:[email-masked]>>; Abdelmohsen basha <[email-masked]<mailto:[email-masked]>>
Subject: Order #600638880 // Sku :BLUOBND-X2150-B5 // Name :Black+Decker - Steam Iron With Ceramic Soleplate // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :The steam button is pressed in mode and wont pop out plus there's no more steam coming out while the iron is in use. Please let me know the procedure to get this fixed under warranty.

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Best Regards,

Den mark