Subject: Re: >***URGENT INSTRUCTIONS REQUIRED***15 days pending shipments << Reference ID: 61284998 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 16 Aug 2020 10:42:35 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Ronald / Eugene,

Good day.

We require final instructions on the following shipments today, before 16:00 hours. Our destination teams are unable to hold the shipments for longer.

Shall we proceed to bill the duty charges incurred to account  : 951606449 & return the shipments back to origin ( UAE DUBAI ).

For the shipments held in Saudi Arabia, they will be returned back to Tamer logistics, as per standing instructions.
 ReferenceAWBRemarks Duty amount ( Approx ) 7002414931964833485Consignee refused to pay duties.58.42 USD7002419441964835305Consignee refused to pay duties.61 USD6009170752990810056Consignee refused to pay duties.66 USD6009175742990804121Consignee refused to pay duties.57.42 USD6009039895742699863Consignee refused to pay duties.18 USD6009260822990839445The address & consignee contact details provided are wrong.N/A6008950931208688762The shipment is currently held for clearance & the customs deadline is crossed.Customs requires the FSSAI certificate to proceed further but the consignee is not responding to our contact attempts.Please provide us with final instructions at the earliest, as customs has moved this shipment to their abandoned area. If held for longer, it will lead to disposal of the shipment by customs.N/A7002491642301180663Consignee refused to pay duties.62 USD7002492052301182461Consignee refused to pay duties.80 USD100166380_19554760504Consignee refused to pay duties.19.65 SAR7002463282990842595Consignee refused to pay duties.55 USD   Total : 1,498.96 AED ( 408.08 USD )
Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >> >> Sent: 08/13/2020 15:56 >> >>
Hi Ronald,
 
Good day.
 
For the shipments held in Saudi Arabia. If you confirm the duties are to be billed to the MUMZWORLD account, the shipment will be redirected to Tamer logistics, as per standing instructions.
 
We need final instructions on the following shipments today. Our destination team is unable to hold for longer.
 
    ReferenceAWBRemarks Duty amount ( Approx ) 7002414931964833485Consignee refused to pay duties.58.42 USD7002419441964835305Consignee refused to pay duties.61 USD6009170752990810056Consignee refused to pay duties.66 USD6009175742990804121Consignee refused to pay duties.57.42 USD6009039895742699863Consignee refused to pay duties.18 USD6009260822990839445The address & consignee contact details provided are wrong.N/A6008950931208688762The shipment is currently held for clearance & the customs deadline is crossed.Customs requires the FSSAI certificate to proceed further but the consignee is not responding to our contact attempts.Please provide us with final instructions at the earliest, as customs has moved this shipment to their abandoned area. If held for longer, it will lead to disposal of the shipment by customs.N/A7002491642301180663Consignee refused to pay duties.62 USD7002492052301182461Consignee refused to pay duties.80 USD100166380_19554760504Consignee refused to pay duties.19.65 SAR   Total : 1,498.96 AED ( 408.08 USD )Should you require any further assistance, please contact me directly. Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >> >> Sent: 08/12/2020 15:57 >> >>
Hi Ronald,
 
this shipment is not retruned.
 
Should you require any further assistance, please contact me directly.   Best Regards, Ayla KojakKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >> >> Sent: Tue, 11 Aug 2020 20:17:31 UTC+04:00 >> >>
Thanks Khalid! >>Please check as to why do we have KSA shipment being returned to UAE? >>100166380_1955476050419.65 SARSaudi Arabia >>  >>  >>  >> Regards,Ronald >> >>
On Tue, Aug 11, 2020 at 5:01 PM <[email-masked]> wrote: >>Hi Ronald / Harshil,
 >>
Good day.
 >>
Please find below.
 >>
Can we proceed to bill the duty charges incurred, to account : 951606449 ?
 >>
Once the duties are paid. Please confirm on whether you would like to proceed with delivery or return back to origin.
 >>
    Order AWBDuty amount ( Approx ) Country700241493196483348558.42 USDEgypt700241944196483530561 USDEgypt600917075299081005666 USDEgypt600917574299080412157.42 USDEgypt700249164230118066362 USDEgypt700249205230118246180 USDEgypt100166380_1955476050419.65 SARSaudi Arabia600903989574269986318 USDINDIA  Total : 1,498.96 AED ( 408.08 USD )  >>
Should you require any further assistance, please contact me directly. >>Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
  >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >> >> Sent: Sun, 09 Aug 2020 09:24:46 UTC+04:00 >> >>
[email-masked] Khalid >> >>Please get us the total amount of duty for this batch in AED currency. >>  >>  >>  >> Regards,Ronald >> >>
On Sun, Aug 9, 2020 at 9:03 AM Harshil Gupta <[email-masked]> wrote: >>Hi Ronald,
 
What is the amount for duty?
 
Thanks
Harshil
 
From: Ronald Gaviola <[email-masked]>  >> Sent: Saturday, August 8, 2020 1:56 PM >> To: [email-masked]; Harshil Gupta <[email-masked]>; Sagar Khawani <[email-masked]> >> Cc: Hesham Hatem (DHL AE) <[email-masked]>; lastmile <[email-masked]>; Customer Care Team <[email-masked]> >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >>
 
Hi +Harshil Gupta +Sagar Khawani  >> 

There is another batch of RTS that has been ageing for +15days and has duty payments. Can we bill it to our account. to facilitate return process?

Regards,
Ronald

On Thu, Aug 6, 2020 at 11:40 PM <[email-masked]> wrote:
Hi Ronald,
 
Good day.
 
Please find the updated list below.
 
For the shipments that are held for payment. Can we process the return back to DUBAI, under account : 951606449 & bill the duty charges, incurred to the same account ?
 
Closing this files, will reduce the 30+ & 15+ aging shipments.
 
Shipper reference
AWB
Remarks
700241493
1964833485
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - 58.42 USD .
700241944
1964835305
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 61 USD .
100164781_1
9554761790
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 6
100166380_1
9554760504
Pending duty payment :  19.65 SAR
200309457_1
9554761915
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 7
600917075
2990810056
consignee refused to paid the CUSTOM DUTY CHARGE (USD 66 )
600917574
2990804121
Consignee refused to pay the duty amount 57.42$
600903989
5742699863
This shipment is undelivered as the consignee has refused to pay duty of USD 18
600922933
2990824535
Requesting your support on the subject shipment, as the consignee is not responding to our destination team or providing the required documents for clearance.
 
As a result of the above issue, customs has moved this shipment to their abandoned warehouse. Please push the consignee to contact our destination team & provide the clearance requirements.
 
Returning this shipment back to origin is not possible, as per customs regulations in INDIA.
 
600926082
2990839445
The address & consignee contact details provided are wrong.
200309499_1
9554762405
Consignee did not agree to pay the VAT charges : 31.56/SAR
600906884
5545671353
 This shipment is under return process, however account 951606449 is under e secure, in order to use the account number, the admin ([email-masked]) should provide a confirmation to use this account. You might have received a request to use the accoutn from Eriny Adib (DHL EG), external <[email-masked]>. Please do the needful to approve the same so that we can process the return
700244371
5545675726
The consignee is not willing to pay the duty charges.
600912746
9554763492
Under customs clearance. Destination is awaiting a response from the consignee, with the requirements.
600900693
5742696131
This is a status update on the subject shipment.We require KYC documents in name of " LIJEENA SHANI" along with address proof & address should be match with airway bill address.The receiver has been updated on the requirement but no response has been received . As per Indian customs regulation shipment will be moved unclaimed location if shipment not cleared within 30 days of arrival .
600895093
1208688762
The shipment is currently held for clearance & the customs deadline is crossed.Customs requires the FSSAI certificate to proceed further but the consignee is not responding to our contact attempts.Please provide us with final instructions at the earliest, as customs has moved this shipment to their abandoned area. If held for longer, it will lead to disposal of the shipment by customs.
600936550
2301161026
Cnee Refused to paid the CUSTOM DUTY CHARGE (USD 90 )
600939508
2301174864
cnee refused to pay the duty amount 54.50 $ 

Should you require any further assistance, please contact me directly.
 
Best Regards,
 
Khalid Khalfan
Key Account Advisor
 
DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates
2924114
 
[[:removedImage(image001.jpg):]]

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked] >> Cc: [email-masked], [email-masked], [email-masked] >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >> >> Sent: 08/03/2020 20:36 >> >>
Hi Ronald,
 
Good day.
 
It was great talking to you. Please find the list below, as requested.
 
I have updated the list & added the shipments that were updated via individual email, to consolidate.
 
Shipper reference
AWB
Remarks
700241493
1964833485
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - 58.42 USD .
700241944
1964835305
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 61 USD .
100164781_1
9554761790
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 6
100166380_1
9554760504
Pending duty payment :  19.65 SAR
200309457_1
9554761915
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 7
600917075
2990810056
consignee refused to paid the CUSTOM DUTY CHARGE (USD 66 )
600917574
2990804121
Consignee refused to pay the duty amount 57.42$
600903989
5742699863
This shipment is undelivered as the consignee has refused to pay duty of USD 18
600922933
2990824535
Requesting your support on the subject shipment, as the consignee is not responding to our destination team or providing the required documents for clearance.
 
As a result of the above issue, customs has moved this shipment to their abandoned warehouse. Please push the consignee to contact our destination team & provide the clearance requirements.
 
Returning this shipment back to origin is not possible, as per customs regulations in INDIA.
 
600926082
2990839445
The address & consignee contact details provided are wrong.
200309499_1
9554762405
Consignee did not agree to pay the VAT charges : 31.56/SAR
600906884
5545671353
 This shipment is under return process, however account 951606449 is under e secure, in order to use the account number, the admin ([email-masked]) should provide a confirmation to use this account. You might have received a request to use the accoutn from Eriny Adib (DHL EG), external <[email-masked]>. Please do the needful to approve the same so that we can process the return
700244371
5545675726
The consignee is not willing to pay the duty charges.
600912746
9554763492
Under customs clearance. Destination is awaiting a response from the consignee, with the requirements.
600900693
5742696131
This is a status update on the subject shipment.We require KYC documents in name of " LIJEENA SHANI" along with address proof & address should be match with airway bill address.The receiver has been updated on the requirement but no response has been received . As per Indian customs regulation shipment will be moved unclaimed location if shipment not cleared within 30 days of arrival .
600895093
1208688762
The shipment is currently held for clearance & the customs deadline is crossed.Customs requires the FSSAI certificate to proceed further but the consignee is not responding to our contact attempts.Please provide us with final instructions at the earliest, as customs has moved this shipment to their abandoned area. If held for longer, it will lead to disposal of the shipment by customs.
 
Should you require any further assistance, please contact me directly.
 
Best Regards,
 
Khalid Khalfan
Key Account Advisor
 
DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates
2924114

 

>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >> >> Sent: 08/03/2020 14:36 >> >>
 
Hi Ronald,
 
Good day.
 
A gentle reminder on the following shipments. They are reflecting in the report as aging.
 
Shipper reference
AWB
Remarks
700241493
1964833485
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - 58.42 USD .
700241944
1964835305
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 61 USD .
100164781_1
9554761790
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 6
100166380_1
9554760504
Pending duty payment :  19.65 SAR
200309457_1
9554761915
Payment instructions required urgently. Shipment held for payment of customs duties/taxes. >> Customs duties amount : Approx. - USD 7
600917075
2990810056
consignee refused to paid the CUSTOM DUTY CHARGE (USD 66 )
600917574
2990804121
Consignee refused to pay the duty amount 57.42$
600903989
5742699863
This shipment is undelivered as the consignee has refused to pay duty of USD 18
600922933
2990824535
Requesting your support on the subject shipment, as the consignee is not responding to our destination team or providing the required documents for clearance.
 
As a result of the above issue, customs has moved this shipment to their abandoned warehouse. Please push the consignee to contact our destination team & provide the clearance requirements.
 
Returning this shipment back to origin is not possible, as per customs regulations in INDIA.
 
600926082
2990839445
The address & consignee contact details provided are wrong.
200309499_1
9554762405
Consignee did not agree to pay the VAT charges : 31.56/SAR
600906884
5545671353
 This shipment is under return process, however account 951606449 is under e secure, in order to use the account number, the admin ([email-masked]) should provide a confirmation to use this account. You might have received a request to use the accoutn from Eriny Adib (DHL EG), external <[email-masked]>. Please do the needful to approve the same so that we can process the return
700244371
5545675726
The consignee is not willing to pay the duty charges.
600912746
9554763492
Under customs clearance. Destination is awaiting a response from the consignee, with the requirements.
600900693
5742696131
This is a status update on the subject shipment.We require KYC documents in name of " LIJEENA SHANI" along with address proof & address should be match with airway bill address.The receiver has been updated on the requirement but no response has been received . As per Indian customs regulation shipment will be moved unclaimed location if shipment not cleared within 30 days of arrival .
600895093
1208688762
The shipment is currently held for clearance & the customs deadline is crossed.Customs requires the FSSAI certificate to proceed further but the consignee is not responding to our contact attempts.Please provide us with final instructions at the earliest, as customs has moved this shipment to their abandoned area. If held for longer, it will lead to disposal of the shipment by customs.
 
Should you require any further assistance, please contact me directly.
 
Best Regards,
 
Khalid Khalfan
Key Account Advisor
 
DHL EXPRESS
P.O.Box 6252
Dubai
United Arab Emirates
2924114

 

 
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