Subject: Re: Order #600841698 / BNDL-B-PG-7 / Playgro Bath Squirtees + Light Up Squirty Bath Fountain + Playgro On the Move Squirtees - Defective Not Working Part of the Bundle
From: Hyacinth Joyce <[email-masked]>
To: Denmark A <[email-masked]>, RP Singh TrucareFzc <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Abdelmohsen basha <[email-masked]>, Michael Rolle <[email-masked]>, customer care <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Date: Sun, 16 Aug 2020 10:42:52 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again to follow up and is quite upset about the delay.

The customer informed that she no longer needs the item and would want a
refund.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 11 Aug 2020 at 12:22, Denmark A <[email-masked]> wrote:

> Dear Vendor,
>
> Please update.
>
> Regards,
> Den mark
>
> On Wed, Aug 5, 2020 at 11:35 AM RP Singh TrucareFzc <
> [email-masked]> wrote:
>
>> Hi Denmark,
>>
>>
>>
>> We have reported the complaint to concerned person. Shall get back to you
>> today with a solution.
>>
>>
>>
>> Thanks and Regards,
>>
>>
>>
>> *R.P.Singh*
>>
>> *Sales Manager*
>>
>>
>> *Trucare FZC*
>>
>> *1J/12-1,Hamriyah free zone,*
>>
>> *PO Box 42106,Sharjah (UAE)*
>>
>> *Tel: +971 6 5263945   Fax: +971 6 5263946*
>>
>> *Mob : 055-4745256 *
>>
>> [email-masked]* <[email-masked]>
>>
>> *www.trucare.co* <http://www.trucare.co>
>>
>>
>>
>> *From:* Denmark A [mailto:[email-masked]]
>> *Sent:* Wednesday, August 5, 2020 11:14 AM
>> *To:* RP Singh TrucareFzc <[email-masked]>; [email-masked];
>> [email-masked]
>> *Cc:* Abdelmohsen basha <[email-masked]>; Michael Rolle <
>> [email-masked]>; customer care <[email-masked]>; Mark
>> Anthony Laraga <[email-masked]>
>> *Subject:* Order #600841698 / BNDL-B-PG-7 / Playgro Bath Squirtees +
>> Light Up Squirty Bath Fountain + Playgro On the Move Squirtees - Defective
>> Not Working Part of the Bundle
>>
>>
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Reason of return: Damaged
>>
>> Part of the bundle item:BNDL-B-PG-7
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>>
>>
>> Regards,
>>
>> Michael R.
>>
>