Subject: Re: Order #600929656 // AEW-2835750110 // Maxi-Cosi Kori Bouncer Essential - Graphite // DAMAGED
From: Hyacinth Joyce <[email-masked]>
To: Abdulmonim <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>
Cc: Suzanne <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 16 Aug 2020 10:13:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi team,

The customer called again to follow up and is very upset about the delay.
The customer informed that she already gave birth and needs the replacement
URGENTLY.

Kindly check on priority and give us an update today.

Thank you.

Please
Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, 13 Aug 2020 at 16:55, Abdulmonim <[email-masked]> wrote:

> Hi Den mark,
>
>
>
> Actually we are waiting supplier decision, hopefully very soon.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  **  *Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Thursday, August 13, 2020 4:14 PM
> *To:* Abdulmonim <[email-masked]>
> *Cc:* Suzanne <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Samran Iftikhar <
> [email-masked]>; Michael Rolle <[email-masked]>;
> Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600929656 // AEW-2835750110 // Maxi-Cosi Kori
> Bouncer Essential - Graphite // DAMAGED
>
>
>
> Dear Abdulmonim,
>
>
>
> Please respond thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Tue, Aug 11, 2020 at 8:30 AM Abdulmonim <[email-masked]> wrote:
>
> Hi Denmark,
>
>
>
> @Suzanne <[email-masked]>
>
> Okay send it back to check.
>
>
>
> Best Regards
>
> *AREEN East & West LLC*  ***  Abdul Monim | **Sales
> Supervisor*
>
> *T*: +971 4 2678888*|**F*:+97142676000*|**M*:+971 56 2066647*|**P*.o.Box
> 1693
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Monday, August 10, 2020 5:25 PM
> *To:* Abdulmonim <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>; Samran Iftikhar <[email-masked]>;
> Michael Rolle <[email-masked]>; Abdelmohsen basha <
> [email-masked]>
> *Subject:* Order #600929656 // AEW-2835750110 // Maxi-Cosi Kori Bouncer
> Essential - Graphite // DAMAGED
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
> Customer wants a replacement due to giving birth this week.
>
>
>
> Reason of return: Received with scratches / Damaged
>
>
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>