Subject: Re: Pampers issue - TM-73658 (Pampers Premium Care Diapers, Size 1, Newborn, 2-5 kg, Value)
From: Muhammad Habib <[email-masked]>
To: Hyacinth Joyce <[email-masked]>, Naib Khan <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Mohit Caleb <[email-masked]>, Edwin Thomas <[email-masked]>, Michaela Manibo <[email-masked]>, Mary Anne Agapito <[email-masked]>, Reimil Alejandro <[email-masked]>, Erica Jane Serrano <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Sun, 16 Aug 2020 10:00:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi Hyacinth,
600947580_2
Order completely picked, packed and loaded with Road rider.
@Naib Khan <[email-masked]> FYA

On Sun, Aug 16, 2020 at 9:57 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi  Syed,
>
> In addition to the above-mentioned order, so  600947580_2  needs to be
> delivered ASAP too.
>
>
> Please assist.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sat, 15 Aug 2020 at 17:23, Syed Yakoob <[email-masked]> wrote:
>
>> Hello Edwin,
>>
>> 600947574_3
>> Order completely picked/packed. Release for loading
>>
>> Best Regards,
>>
>>
>> On Sat, 15 Aug 2020 at 11:42, Edwin Thomas <[email-masked]> wrote:
>>
>>> Hi Michaela,
>>>
>>>        600947574_3 pushed to LFS . (Pampers Premium Care Diapers, Size
>>> 1, Newborn, 2-5 kg, Valu)
>>>
>>> On Sat, Aug 15, 2020 at 10:08 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> looping
>>>>
>>>> @Edwin Thomas <[email-masked]>
>>>> @Reimil Alejandro <[email-masked]>
>>>>
>>>> Hi All,
>>>>
>>>> Good morning...
>>>>
>>>> Just a kind reminder on this issue.
>>>>
>>>> Please advise us what needs to be communicated to the customers as they
>>>> are waiting for their orders. May we know the time frame? Will the
>>>> committed items still be delivered despite not being pushed to LFS? If we
>>>> place a new order, the price is different.  Customers want the discounted
>>>> offer.
>>>>
>>>> Please advise us ASAP.  Thank you.
>>>>
>>>>
>>>>
>>>>
>>>> On Fri, Aug 14, 2020 at 3:06 PM Mary Anne Agapito <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Erica,
>>>>>
>>>>> As per conversation in slack yesterday, all orders that were
>>>>> placed during the promotion will still be dispatched but if the customer
>>>>> placed it after then the regular price of 31.50 will be applied, right?
>>>>>
>>>>> Does it mean we (cc team) don't have to place a new order anymore?
>>>>> Some have been committed others were not. To top it off, majority of which
>>>>> are COD orders. Some customers already paid the full amount even if the
>>>>> item was not included but others refused to pay and return the other
>>>>> shipment they have with us.
>>>>>
>>>>> For instance, the order number below, 600947574_2
>>>>>
>>>>> Pampers have not been committed but the driver asked the customer to
>>>>> pay 98 so the customer refused to take the other item. In this case, do we
>>>>> have to place a new order or outbound team will dispatch it under the same
>>>>> SO?
>>>>>
>>>>> If we are going to place a new order, there is a huge discrepancy in
>>>>> the price.
>>>>>
>>>>>
>>>>> Please advise. Thank you
>>>>>
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>
>>> --
>>> Regards,
>>> Edwin Thomas
>>> Netsuite Developer
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "Outbound.fc" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email-masked].
>>> To view this discussion on the web visit
>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJ16iCiZA%3DwjNtnwnDpYmSQ5oHk2_40M%3D%2BBOj%2BfzFXwr_X5mag%40mail.gmail.com
>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAJ16iCiZA%3DwjNtnwnDpYmSQ5oHk2_40M%3D%2BBOj%2BfzFXwr_X5mag%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>> .
>>>
>> --
> You received this message because you are subscribed to the Google Groups
> "Outbound.fc" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email-masked].
> To view this discussion on the web visit
> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAKOk5sMMvpFVkWjVNo4vftgYRTX-Vsv5Ek0HRGWjjW5s0wLbvQ%40mail.gmail.com
> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAKOk5sMMvpFVkWjVNo4vftgYRTX-Vsv5Ek0HRGWjjW5s0wLbvQ%40mail.gmail.com?utm_medium=email&utm_source=footer>
> .
>

-- 

Thanks & regards,