Subject: RE: Order #600940194 // Sku :AEW-MBP36S // Name :Digital Wireless Video Baby Monitor (MBP36S) // DEFECTIVE
From: Abdulmonim <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Info <[email-masked]>, customer care <[email-masked]>, Returns.fc <[email-masked]>, Abdelmohsen basha <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>
Date: Sun, 16 Aug 2020 05:48:41 +0000
List-Id: <ccteam.mumzworld.com>

Great, send it back for checking and decide please.

Best Regards
AREEN East & West LLC  [LOGO]   Abdul Monim | Sales Supervisor
T: +971 4 2678888|F:+97142676000|M:+971 56 2066647|P.o.Box 1693

From: Denmark A <[email-masked]>
Sent: Sunday, August 16, 2020 9:43 AM
To: Abdulmonim <[email-masked]>
Cc: Info <[email-masked]>; customer care <[email-masked]>; Returns.fc <[email-masked]>; Abdelmohsen basha <[email-masked]>; Kenneth Nwaso <[email-masked]>; Michael Rolle <[email-masked]>
Subject: Re: Order #600940194 // Sku :AEW-MBP36S // Name :Digital Wireless Video Baby Monitor (MBP36S) // DEFECTIVE

Dear Abdulmonim,

Please find the sales invoice for your reference.

POMUMZ_DXB233397 PO

Regards,
Den mark

On Sun, Aug 16, 2020 at 9:37 AM Abdulmonim <[email-masked]<mailto:[email-masked]>> wrote:
Dear Den Mark,
@July Ann <mailto:[email-masked]>

First of all, I can’t find any reference of your order number in our system because I want to know purchased date?.

Any how you can send it back for checking.

Best Regards
AREEN East & West LLC  [LOGO]   Abdul Monim | Sales Supervisor
T: +971 4 2678888|F:+97142676000|M:+971 56 2066647|P.o.Box 1693

From: Denmark A <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, August 15, 2020 10:40 AM
To: Abdulmonim <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Returns.fc <[email-masked]<mailto:[email-masked]>>; Abdelmohsen basha <[email-masked]<mailto:[email-masked]>>; Kenneth Nwaso <[email-masked]<mailto:[email-masked]>>; Michael Rolle <[email-masked]<mailto:[email-masked]>>
Subject: Order #600940194 // Sku :AEW-MBP36S // Name :Digital Wireless Video Baby Monitor (MBP36S) // DEFECTIVE

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation.

Return Reason:doesnt_work_or_defective
Comments :We want the same product but one that functions. We’ve inserted batteries and followed the instructions but the device doesn’t remain on. We think there is an issue with the power function or charging component

We appreciate your support in this matter, Thank you.

Stay HOME Stay SAFE…

Best Regards,

Den mark