Subject: Re: 600898786_2 Wrong update
From: "Alina D'Souza" <[email-masked]>
To: Abdelmohsen basha <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, "Returns.fc" <[email-masked]>, Naib Khan <[email-masked]>, Denmark A <[email-masked]>, Mary Anne Agapito <[email-masked]>, Muhammad Habib <[email-masked]>, Mohamed Magdy <[email-masked]>, Mohit Caleb <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, Michaela Manibo <[email-masked]>, Vipin Raj <[email-masked]>, Angeli Fontillas <[email-masked]>, customer care <[email-masked]>, Hyacinth Joyce <
Date: Sun, 16 Aug 2020 09:26:21 +0400
List-Id: <ccteam.mumzworld.com>

Hi Abdelmohsen,

Its missing so I have updated the sheet with Processing by CS

We do not need to collect , sheet is updated tho as MISSING CRA_AR_RE13656

Regards,
Alina

On Sun, Aug 16, 2020 at 9:18 AM Abdelmohsen basha <[email-masked]>
wrote:

> Hello @Alina D'Souza <[email-masked]>  @Ekta Jesswani
> <[email-masked]>
>
> This CRA is not mentioned in the tracker, please advise.
>
> Thanks
>
> On Sat, 15 Aug 2020 at 18:20, Michaela Manibo <
> [email-masked]> wrote:
>
>> Dear All,
>>
>> Customer is so upset - she has been following up the refund for the
>> undelivered items until now. We need help in this case please.
>>
>> CRA_AR_RE13656- is still pending receipt.
>>
>> Refund reason:CRA_AR_RE13656 - was requested for cancellation and was
>> never delivered.
>>
>> Please advise asap as this needs to be refunded.
>>
>> Thanks
>>
>>
>>
>>
>>
>> On Fri, Aug 14, 2020 at 9:56 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> Good morning...
>>>
>>> CRA_AR_RE13656- is still pending receipt.  May we have the update on
>>> this?
>>>
>>> Refund reason:CRA_AR_RE13656 - was requested for cancellation and was
>>> never delivered.
>>>
>>> Please advise asap as this needs to be refunded.
>>>
>>> Thanks
>>>
>>>
>>>
>>> On Wed, Aug 5, 2020 at 10:49 AM Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>>> Team,
>>>>
>>>> May we have an update on this please?
>>>>
>>>> Thanks
>>>>
>>>>
>>>>
>>>> On Mon, Aug 3, 2020 at 6:06 PM Yaseen Shaqra <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Please update us up
>>>>>
>>>>>
>>>>> On Fri, Jul 31, 2020 at 10:31 AM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Team,
>>>>>>
>>>>>> Please assist in updating the CRA so we can issue the refund .
>>>>>>
>>>>>> 4) SKU:
>>>>>>
>>>>>>
>>>>>> 600898786_2 AG-205427-8C1-EU-25-26
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211325> Crocs
>>>>>> - Kid's Fun Lab Mickey Clog - Flame_EU 25-26
>>>>>> 600898786_2 AG-206272-669-EU-27-28
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211352> Crocs
>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 27-28
>>>>>>
>>>>>> 600898786_2 AG-206272-669-EU-28-29
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211353> Crocs
>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 28-29
>>>>>> 5) Amount: AED TOTAL569.01
>>>>>> 6) Refund reason:CRA_AR_RE13656 - was requested for cancellation and
>>>>>> was never delivered.
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Fri, Jul 17, 2020 at 1:26 PM Mary Anne Agapito <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Muhammad,
>>>>>>>
>>>>>>> There is no need to collect the items. The items the customer
>>>>>>> received were correct, it was intended for her other order which is
>>>>>>> 600901458_2
>>>>>>>
>>>>>>> This issue happened due to the wrong label. Nothing has been
>>>>>>> delivered for this order 600898786_2 .
>>>>>>>
>>>>>>> The customer wanted only 1 item out of 4 items on this order
>>>>>>> (600898786_2)  as she already bought the Crocs from somewhere else. The
>>>>>>> customer wants a credit card refund for the items below since she didn't
>>>>>>> receive it.  CRA is needed to initiate the refund.
>>>>>>>
>>>>>>>
>>>>>>> 600898786_2 AG-205427-8C1-EU-25-26
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211325> Crocs
>>>>>>> - Kid's Fun Lab Mickey Clog - Flame_EU 25-26
>>>>>>> 600898786_2 AG-206272-669-EU-27-28
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211352> Crocs
>>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 27-28
>>>>>>>
>>>>>>> 600898786_2 AG-206272-669-EU-28-29
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211353> Crocs
>>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 28-29
>>>>>>>
>>>>>>> Furthermore, below is the only item the customer wants.
>>>>>>>
>>>>>>>
>>>>>>> 600898786_2 LBG-GEN157
>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=782825> Gentlemen's
>>>>>>> Hardware - Pizza Cutter & Serving Board - Brown
>>>>>>>
>>>>>>> As per advised of Mostafa Said on ticket 1183363, a new order was
>>>>>>> created
>>>>>>> 600927529
>>>>>>>
>>>>>>> @Alina D'Souza <[email-masked]> @Returns.fc
>>>>>>> <[email-masked]> - pls do not arrange the collection as
>>>>>>> there is no need.
>>>>>>>
>>>>>>> @Outbound.fc <[email-masked]> @lastmile
>>>>>>> <[email-masked]> - the 3 Crocs are missing and customer
>>>>>>> doesn't want it anymore. So, where are these items? We need a CRA to
>>>>>>> initiate a refund.
>>>>>>>
>>>>>>> I hope this clarifies the matter.
>>>>>>>
>>>>>>> Thank you
>>>>>>> Warm Regards,
>>>>>>>
>>>>>>> *Mary Anne Agapito*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Jul 15, 2020 at 8:46 AM Mostafa saad <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> @Alina D'Souza <[email-masked]>  Please create CRA to proceed.
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards
>>>>>>>> Mostafa Saad
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, Jul 14, 2020 at 8:15 PM Muhammad Habib <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Mohit,
>>>>>>>>> I investigated this case through CCTV . Packing helper swapped
>>>>>>>>> paking label.
>>>>>>>>> @Naib Khan <[email-masked]>  Please arrange a collection  of
>>>>>>>>> wrong items delivered to customer.
>>>>>>>>> This issue was raised under zendesk ticket  incident #1183363
>>>>>>>>>
>>>>>>>>> Please let me know for further assistance.
>>>>>>>>>
>>>>>>>>> On Tue, Jul 14, 2020 at 9:59 AM Mohamed Magdy <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> @Mohit Caleb <[email-masked]> ...What is the update here?
>>>>>>>>>>
>>>>>>>>>> On Mon, Jul 13, 2020 at 9:15 AM Mohamed Magdy <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> what is the update here?
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Jul 12, 2020 at 9:38 AM Mohit Caleb <[email-masked]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> +Muhammad Habib <[email-masked]>
>>>>>>>>>>>>
>>>>>>>>>>>> Kindly check on this case & update ASAP
>>>>>>>>>>>>
>>>>>>>>>>>> ᐧ
>>>>>>>>>>>>
>>>>>>>>>>>> On Sun, Jul 12, 2020 at 8:35 AM Mostafa saad <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> @Mohit Caleb <[email-masked]> @Outbound.fc
>>>>>>>>>>>>> <[email-masked]>  Please check here and share
>>>>>>>>>>>>> feedback.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards
>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sat, Jul 11, 2020 at 6:54 PM Mary Anne Agapito <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The customer called and explained what happened.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> It seems that we had this issue as the sticker with the
>>>>>>>>>>>>>> barcode was incorrectly placed.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Outside the sticker shows 600898786_2 but the items inside
>>>>>>>>>>>>>> were intended for order #600901458_2 and all are complete.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 600898786_2 LBG-GEN157
>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=782825> Gentlemen's
>>>>>>>>>>>>>> Hardware - Pizza Cutter & Serving Board - Brown
>>>>>>>>>>>>>> 600898786_2 AG-205427-8C1-EU-25-26
>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211325> Crocs
>>>>>>>>>>>>>> - Kid's Fun Lab Mickey Clog - Flame_EU 25-26
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 600898786_2 AG-206272-669-EU-27-28
>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211352> Crocs
>>>>>>>>>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 27-28
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> 600898786_2 AG-206272-669-EU-28-29
>>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211353> Crocs
>>>>>>>>>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 28-29
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> The above items have not been delivered at all. The customer
>>>>>>>>>>>>>> is still interested in the pizza cutter but not the 3 crocs. She already
>>>>>>>>>>>>>> bought it from somewhere else.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Please check, the customer wants a refund for the 3 shoes.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sat, Jul 11, 2020 at 5:19 PM Road Rider <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Mostafa,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Kindly find POD, and some snaps from customer side.*
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Rgds;*
>>>>>>>>>>>>>>> *Muhammad Ayoub*
>>>>>>>>>>>>>>> 📞 +971-43246555 |📱 +971-547048713
>>>>>>>>>>>>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Sat, 11 Jul 2020 at 17:15, Road Rider <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Dear Mostafa,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Already discussed with the customer this shipment is
>>>>>>>>>>>>>>>> received by the customer, but there is some item missing inside the box.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> As per customer the box was properly sealed and well packed
>>>>>>>>>>>>>>>> then how the items are missing inside the box.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Customer will send the mail also to Mumzworld.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Rgds;*
>>>>>>>>>>>>>>>> *Muhammad Ayoub*
>>>>>>>>>>>>>>>> 📞 +971-43246555 |📱 +971-547048713
>>>>>>>>>>>>>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sat, 11 Jul 2020 at 14:25, Mostafa saad <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> @Muhammad Ayoub <[email-masked]>
>>>>>>>>>>>>>>>>> @[email-masked] <[email-masked]> @Road
>>>>>>>>>>>>>>>>> Rider <[email-masked]>  Please check here
>>>>>>>>>>>>>>>>> and update ASAP.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Sat, Jul 11, 2020 at 12:25 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Hi Mostafa,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> The customer called again until now her order has not
>>>>>>>>>>>>>>>>>> been delivered. Now, the customer doesn't want it anymore and wants her
>>>>>>>>>>>>>>>>>> money back.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Please assist. The finance team will process the refund
>>>>>>>>>>>>>>>>>> unless confirmed.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, Jul 5, 2020 at 11:27 AM Mostafa saad <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> @[email-masked] <[email-masked]>
>>>>>>>>>>>>>>>>>>> If we didn't receive any feedback from your side by the EOD today will
>>>>>>>>>>>>>>>>>>> proceed this order as lost on your side
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sun, Jul 5, 2020 at 11:26 AM Naib Khan <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> @Eugene Mugisa <[email-masked]> @Mostafa saad
>>>>>>>>>>>>>>>>>>>> <[email-masked]> please assist
>>>>>>>>>>>>>>>>>>>> the customer following up and no response from  Road Rider.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Regards.
>>>>>>>>>>>>>>>>>>>> Naib
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Sat, 4 Jul 2020 at 18:05, Angeli Fontillas <
>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Hello Muhammad,
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> May we have an update on this please?
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Please advise asap, customer is constantly following
>>>>>>>>>>>>>>>>>>>>> up and upset on the delay.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Sat, 4 Jul 2020 at 11:14, Naib Khan <
>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Please update.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Regards.
>>>>>>>>>>>>>>>>>>>>>> Naib
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Sat, 4 Jul 2020 at 11:03, Angeli Fontillas <
>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hello Team,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> May we have an update please?
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Customer called in again to follow up.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please advise if the shipment was lost , do we need
>>>>>>>>>>>>>>>>>>>>>>> to place a new order?
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> We need to resolve this today.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Fri, 3 Jul 2020 at 12:22, Yaseen Shaqra <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Please advise if we should place a new order for
>>>>>>>>>>>>>>>>>>>>>>>> the customer
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> On Wed, Jul 1, 2020 at 3:02 PM Road Rider <
>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> We are checking on this shipment and will update
>>>>>>>>>>>>>>>>>>>>>>>>> you soon.
>>>>>>>>>>>>>>>>>>>>>>>>> *Rgds;*
>>>>>>>>>>>>>>>>>>>>>>>>> *Rukhsana Zafar*
>>>>>>>>>>>>>>>>>>>>>>>>> 📞 +971-43246555 |📱 +971-543080393
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> On Wed, 1 Jul 2020 at 13:11, Eugene Mugisa <
>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Penalty for wrong update @'Mostafa saad'
>>>>>>>>>>>>>>>>>>>>>>>>>> <[email-masked]> on Road Rider
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Eugene.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> *From:* Naib Khan <[email-masked]>
>>>>>>>>>>>>>>>>>>>>>>>>>> *Sent:* Wednesday, July 1, 2020 2:08 PM
>>>>>>>>>>>>>>>>>>>>>>>>>> *To:* Road Rider <[email-masked]>;
>>>>>>>>>>>>>>>>>>>>>>>>>> Muhammad Ayoub <[email-masked]>;
>>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]; customer care <
>>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; lastmile <
>>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>>>>>>>>>> *Subject:* 600898786_2 Wrong update
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Hi R.R,
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>    - On our record, the shipment shows delivered
>>>>>>>>>>>>>>>>>>>>>>>>>>    but the customer did not receive the delivery
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>         Please assist to deliver TODAY - items
>>>>>>>>>>>>>>>>>>>>>>>>>> are urgently needed
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Regards.
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> Naib
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>>> You received this message because you are
>>>>>>>>>>>>>>>>>>>>>>>>>> subscribed to the Google Groups "lastmile" group.
>>>>>>>>>>>>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving
>>>>>>>>>>>>>>>>>>>>>>>>>> emails from it, send an email to
>>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked].
>>>>>>>>>>>>>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com
>>>>>>>>>>>>>>>>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai
>>>>>>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>> *Regards,*
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Angeli Fontillas*
>>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: angeli
>>>>>>>>>>>>>>>>>>>>>>> @mumzworld.com <[email-masked]> │ w:
>>>>>>>>>>>>>>>>>>>>>>> www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>> *Regards,*
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> *Angeli Fontillas*
>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: angeli
>>>>>>>>>>>>>>>>>>>>> @mumzworld.com <[email-masked]> │ w:
>>>>>>>>>>>>>>>>>>>>> www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Thanks & regards,
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> *Yaseen Mohammed*
>>>>>
>>>>> Customer Care Representative
>>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>
>>>>> │ w: www.mumzworld.com
>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO
>>>>> Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>> --
>> You received this message because you are subscribed to the Google Groups
>> "Returns.fc" group.
>> To unsubscribe from this group and stop receiving emails from it, send an
>> email to [email-masked].
>> To view this discussion on the web visit
>> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CADm59Hgniw_2TpJa%3D_gOYNQJahEs6pzevAb4qishXza1uodxCA%40mail.gmail.com
>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CADm59Hgniw_2TpJa%3D_gOYNQJahEs6pzevAb4qishXza1uodxCA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>