Subject: Re: Urgent return - SO# 600867152 - SKU: JT-ED1165
From: Abdelmohsen basha <[email-masked]>
To: Shady Elgendy <[email-masked]>
Cc: Pankaj Mahey <[email-masked]>, Radwa Ali <[email-masked]>, Road Rider <[email-masked]>, Naib Khan <[email-masked]>, Sabid Ashraf Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, Mohamed Magdy <[email-masked]>, "Alina D'Souza" <[email-masked]>, customer care <[email-masked]>
Date: Sun, 16 Aug 2020 09:22:35 +0400
List-Id: <ccteam.mumzworld.com>

Hello Shady,

As per tracker, this CRA is mentioned twice with status "Collection
Cancelled".

@Naib Khan <[email-masked]>  @Eugene Mugisa <[email-masked]>,
Please try to collect this today.

Thanks

On Sun, 16 Aug 2020 at 07:45, Shady Elgendy <[email-masked]> wrote:

> +Abdelmohsen basha <[email-masked]> Please be sure to solve this
> case today before EOD
>
> Thanks
> ᐧ
>
> On Fri, Aug 14, 2020 at 5:14 PM Pankaj Mahey <[email-masked]> wrote:
>
>> Dear Road Riders,
>>
>> Please do the needful
>>
>>
>> @Naib Khan <[email-masked]> @Sabid Ashraf Khan <[email-masked]>
>> Please ffup with road rider regarding this pickup
>>
>> Thanks & Regards
>> Pankaj
>>
>>
>> On Fri, Aug 14, 2020, 2:42 PM <[email-masked]> wrote:
>>
>>> Hi Pankaj,
>>>
>>> Please note that the SKU above has been handed to the driver from Road
>>> rider as this is pending since June.
>>>
>>> @Alina D'Souza <[email-masked]>, Please create CRA and Ensure this
>>> is solved ASAP. Customer has received 3 emails advising the pick up is
>>> arranged and no CRA was created which is why the case has been pending
>>> since June.
>>>
>>>
>>> Best Regards,
>>>
>>> *Radwa Ali*
>>> Customer Care Representative
>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>> www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>>
>>>
>>
>
> --
>
>