Subject: Re: 600898786_2 Wrong update
From: Abdelmohsen basha <[email-masked]>
To: Ekta Jesswani <[email-masked]>, "Alina D'Souza" <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, "Returns.fc" <[email-masked]>, Naib Khan <[email-masked]>, Denmark A <[email-masked]>, Mary Anne Agapito <[email-masked]>, Muhammad Habib <[email-masked]>, Mohamed Magdy <[email-masked]>, Mohit Caleb <[email-masked]>, Eugene Mugisa <[email-masked]>, "Outbound.fc" <[email-masked]>, Michaela Manibo <[email-masked]>, Vipin Raj <[email-masked]>, Angeli Fontillas <[email-masked]>, customer care <[email-masked]>, Hyacinth Joyce <[email-masked]>, Mostafa saad <
Date: Sun, 16 Aug 2020 09:18:38 +0400
List-Id: <ccteam.mumzworld.com>

Hello @Alina D'Souza <[email-masked]>  @Ekta Jesswani
<[email-masked]>

This CRA is not mentioned in the tracker, please advise.

Thanks

On Sat, 15 Aug 2020 at 18:20, Michaela Manibo <[email-masked]>
wrote:

> Dear All,
>
> Customer is so upset - she has been following up the refund for the
> undelivered items until now. We need help in this case please.
>
> CRA_AR_RE13656- is still pending receipt.
>
> Refund reason:CRA_AR_RE13656 - was requested for cancellation and was
> never delivered.
>
> Please advise asap as this needs to be refunded.
>
> Thanks
>
>
>
>
>
> On Fri, Aug 14, 2020 at 9:56 AM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> Good morning...
>>
>> CRA_AR_RE13656- is still pending receipt.  May we have the update on
>> this?
>>
>> Refund reason:CRA_AR_RE13656 - was requested for cancellation and was
>> never delivered.
>>
>> Please advise asap as this needs to be refunded.
>>
>> Thanks
>>
>>
>>
>> On Wed, Aug 5, 2020 at 10:49 AM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> May we have an update on this please?
>>>
>>> Thanks
>>>
>>>
>>>
>>> On Mon, Aug 3, 2020 at 6:06 PM Yaseen Shaqra <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Please update us up
>>>>
>>>>
>>>> On Fri, Jul 31, 2020 at 10:31 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> Team,
>>>>>
>>>>> Please assist in updating the CRA so we can issue the refund .
>>>>>
>>>>> 4) SKU:
>>>>>
>>>>>
>>>>> 600898786_2 AG-205427-8C1-EU-25-26
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211325> Crocs
>>>>> - Kid's Fun Lab Mickey Clog - Flame_EU 25-26
>>>>> 600898786_2 AG-206272-669-EU-27-28
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211352> Crocs
>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 27-28
>>>>>
>>>>> 600898786_2 AG-206272-669-EU-28-29
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211353> Crocs
>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 28-29
>>>>> 5) Amount: AED TOTAL569.01
>>>>> 6) Refund reason:CRA_AR_RE13656 - was requested for cancellation and
>>>>> was never delivered.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Fri, Jul 17, 2020 at 1:26 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Muhammad,
>>>>>>
>>>>>> There is no need to collect the items. The items the customer
>>>>>> received were correct, it was intended for her other order which is
>>>>>> 600901458_2
>>>>>>
>>>>>> This issue happened due to the wrong label. Nothing has been
>>>>>> delivered for this order 600898786_2 .
>>>>>>
>>>>>> The customer wanted only 1 item out of 4 items on this order
>>>>>> (600898786_2)  as she already bought the Crocs from somewhere else. The
>>>>>> customer wants a credit card refund for the items below since she didn't
>>>>>> receive it.  CRA is needed to initiate the refund.
>>>>>>
>>>>>>
>>>>>> 600898786_2 AG-205427-8C1-EU-25-26
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211325> Crocs
>>>>>> - Kid's Fun Lab Mickey Clog - Flame_EU 25-26
>>>>>> 600898786_2 AG-206272-669-EU-27-28
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211352> Crocs
>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 27-28
>>>>>>
>>>>>> 600898786_2 AG-206272-669-EU-28-29
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211353> Crocs
>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 28-29
>>>>>>
>>>>>> Furthermore, below is the only item the customer wants.
>>>>>>
>>>>>>
>>>>>> 600898786_2 LBG-GEN157
>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=782825> Gentlemen's
>>>>>> Hardware - Pizza Cutter & Serving Board - Brown
>>>>>>
>>>>>> As per advised of Mostafa Said on ticket 1183363, a new order was
>>>>>> created
>>>>>> 600927529
>>>>>>
>>>>>> @Alina D'Souza <[email-masked]> @Returns.fc
>>>>>> <[email-masked]> - pls do not arrange the collection as
>>>>>> there is no need.
>>>>>>
>>>>>> @Outbound.fc <[email-masked]> @lastmile
>>>>>> <[email-masked]> - the 3 Crocs are missing and customer
>>>>>> doesn't want it anymore. So, where are these items? We need a CRA to
>>>>>> initiate a refund.
>>>>>>
>>>>>> I hope this clarifies the matter.
>>>>>>
>>>>>> Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Wed, Jul 15, 2020 at 8:46 AM Mostafa saad <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> @Alina D'Souza <[email-masked]>  Please create CRA to proceed.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards
>>>>>>> Mostafa Saad
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Tue, Jul 14, 2020 at 8:15 PM Muhammad Habib <
>>>>>>> [email-masked]> wrote:
>>>>>>>
>>>>>>>> Dear Mohit,
>>>>>>>> I investigated this case through CCTV . Packing helper swapped
>>>>>>>> paking label.
>>>>>>>> @Naib Khan <[email-masked]>  Please arrange a collection  of
>>>>>>>> wrong items delivered to customer.
>>>>>>>> This issue was raised under zendesk ticket  incident #1183363
>>>>>>>>
>>>>>>>> Please let me know for further assistance.
>>>>>>>>
>>>>>>>> On Tue, Jul 14, 2020 at 9:59 AM Mohamed Magdy <
>>>>>>>> [email-masked]> wrote:
>>>>>>>>
>>>>>>>>> @Mohit Caleb <[email-masked]> ...What is the update here?
>>>>>>>>>
>>>>>>>>> On Mon, Jul 13, 2020 at 9:15 AM Mohamed Magdy <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> what is the update here?
>>>>>>>>>>
>>>>>>>>>> On Sun, Jul 12, 2020 at 9:38 AM Mohit Caleb <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> +Muhammad Habib <[email-masked]>
>>>>>>>>>>>
>>>>>>>>>>> Kindly check on this case & update ASAP
>>>>>>>>>>>
>>>>>>>>>>> ᐧ
>>>>>>>>>>>
>>>>>>>>>>> On Sun, Jul 12, 2020 at 8:35 AM Mostafa saad <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> @Mohit Caleb <[email-masked]> @Outbound.fc
>>>>>>>>>>>> <[email-masked]>  Please check here and share
>>>>>>>>>>>> feedback.
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Regards
>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Sat, Jul 11, 2020 at 6:54 PM Mary Anne Agapito <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>
>>>>>>>>>>>>> The customer called and explained what happened.
>>>>>>>>>>>>>
>>>>>>>>>>>>> It seems that we had this issue as the sticker with the
>>>>>>>>>>>>> barcode was incorrectly placed.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Outside the sticker shows 600898786_2 but the items inside
>>>>>>>>>>>>> were intended for order #600901458_2 and all are complete.
>>>>>>>>>>>>>
>>>>>>>>>>>>> 600898786_2 LBG-GEN157
>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=782825> Gentlemen's
>>>>>>>>>>>>> Hardware - Pizza Cutter & Serving Board - Brown
>>>>>>>>>>>>> 600898786_2 AG-205427-8C1-EU-25-26
>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211325> Crocs
>>>>>>>>>>>>> - Kid's Fun Lab Mickey Clog - Flame_EU 25-26
>>>>>>>>>>>>>
>>>>>>>>>>>>> 600898786_2 AG-206272-669-EU-27-28
>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211352> Crocs
>>>>>>>>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 27-28
>>>>>>>>>>>>>
>>>>>>>>>>>>> 600898786_2 AG-206272-669-EU-28-29
>>>>>>>>>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1211353> Crocs
>>>>>>>>>>>>> - Kid's Disney Princess Clog - Pink Lemonade_EU 28-29
>>>>>>>>>>>>>
>>>>>>>>>>>>> The above items have not been delivered at all. The customer
>>>>>>>>>>>>> is still interested in the pizza cutter but not the 3 crocs. She already
>>>>>>>>>>>>> bought it from somewhere else.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please check, the customer wants a refund for the 3 shoes.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Sat, Jul 11, 2020 at 5:19 PM Road Rider <
>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Mostafa,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Kindly find POD, and some snaps from customer side.*
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> *Rgds;*
>>>>>>>>>>>>>> *Muhammad Ayoub*
>>>>>>>>>>>>>> 📞 +971-43246555 |📱 +971-547048713
>>>>>>>>>>>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Sat, 11 Jul 2020 at 17:15, Road Rider <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Mostafa,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Already discussed with the customer this shipment is
>>>>>>>>>>>>>>> received by the customer, but there is some item missing inside the box.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> As per customer the box was properly sealed and well packed
>>>>>>>>>>>>>>> then how the items are missing inside the box.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Customer will send the mail also to Mumzworld.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> *Rgds;*
>>>>>>>>>>>>>>> *Muhammad Ayoub*
>>>>>>>>>>>>>>> 📞 +971-43246555 |📱 +971-547048713
>>>>>>>>>>>>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Sat, 11 Jul 2020 at 14:25, Mostafa saad <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Muhammad Ayoub <[email-masked]>
>>>>>>>>>>>>>>>> @[email-masked] <[email-masked]> @Road
>>>>>>>>>>>>>>>> Rider <[email-masked]>  Please check here and
>>>>>>>>>>>>>>>> update ASAP.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Sat, Jul 11, 2020 at 12:25 PM Mary Anne Agapito <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Hi Mostafa,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> The customer called again until now her order has not been
>>>>>>>>>>>>>>>>> delivered. Now, the customer doesn't want it anymore and wants her money
>>>>>>>>>>>>>>>>> back.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Please assist. The finance team will process the refund
>>>>>>>>>>>>>>>>> unless confirmed.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Thank you
>>>>>>>>>>>>>>>>> Warm Regards,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> *Mary Anne Agapito*
>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Sun, Jul 5, 2020 at 11:27 AM Mostafa saad <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> @[email-masked] <[email-masked]>  If
>>>>>>>>>>>>>>>>>> we didn't receive any feedback from your side by the EOD today will proceed
>>>>>>>>>>>>>>>>>> this order as lost on your side
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Regards
>>>>>>>>>>>>>>>>>> Mostafa Saad
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Sun, Jul 5, 2020 at 11:26 AM Naib Khan <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> @Eugene Mugisa <[email-masked]> @Mostafa saad
>>>>>>>>>>>>>>>>>>> <[email-masked]> please assist
>>>>>>>>>>>>>>>>>>> the customer following up and no response from  Road Rider.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Regards.
>>>>>>>>>>>>>>>>>>> Naib
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sat, 4 Jul 2020 at 18:05, Angeli Fontillas <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Hello Muhammad,
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> May we have an update on this please?
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Please advise asap, customer is constantly following up
>>>>>>>>>>>>>>>>>>>> and upset on the delay.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Sat, 4 Jul 2020 at 11:14, Naib Khan <
>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Please update.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> Regards.
>>>>>>>>>>>>>>>>>>>>> Naib
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Sat, 4 Jul 2020 at 11:03, Angeli Fontillas <
>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Hello Team,
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> May we have an update please?
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Customer called in again to follow up.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Please advise if the shipment was lost , do we need
>>>>>>>>>>>>>>>>>>>>>> to place a new order?
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> We need to resolve this today.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Fri, 3 Jul 2020 at 12:22, Yaseen Shaqra <
>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Please advise if we should place a new order for the
>>>>>>>>>>>>>>>>>>>>>>> customer
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Wed, Jul 1, 2020 at 3:02 PM Road Rider <
>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> We are checking on this shipment and will update
>>>>>>>>>>>>>>>>>>>>>>>> you soon.
>>>>>>>>>>>>>>>>>>>>>>>> *Rgds;*
>>>>>>>>>>>>>>>>>>>>>>>> *Rukhsana Zafar*
>>>>>>>>>>>>>>>>>>>>>>>> 📞 +971-43246555 |📱 +971-543080393
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> 📱 +971-547016254 | www.roadriderdelivery.com
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> On Wed, 1 Jul 2020 at 13:11, Eugene Mugisa <
>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Penalty for wrong update @'Mostafa saad'
>>>>>>>>>>>>>>>>>>>>>>>>> <[email-masked]> on Road Rider
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Best,
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Eugene.
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> *From:* Naib Khan <[email-masked]>
>>>>>>>>>>>>>>>>>>>>>>>>> *Sent:* Wednesday, July 1, 2020 2:08 PM
>>>>>>>>>>>>>>>>>>>>>>>>> *To:* Road Rider <[email-masked]>;
>>>>>>>>>>>>>>>>>>>>>>>>> Muhammad Ayoub <[email-masked]>;
>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]; customer care <
>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; lastmile <
>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>>>>>>>>> *Subject:* 600898786_2 Wrong update
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Hi R.R,
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>    - On our record, the shipment shows delivered
>>>>>>>>>>>>>>>>>>>>>>>>>    but the customer did not receive the delivery
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>         Please assist to deliver TODAY - items are
>>>>>>>>>>>>>>>>>>>>>>>>> urgently needed
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Regards.
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Naib
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>>> You received this message because you are
>>>>>>>>>>>>>>>>>>>>>>>>> subscribed to the Google Groups "lastmile" group.
>>>>>>>>>>>>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving
>>>>>>>>>>>>>>>>>>>>>>>>> emails from it, send an email to
>>>>>>>>>>>>>>>>>>>>>>>>> [email-masked].
>>>>>>>>>>>>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com
>>>>>>>>>>>>>>>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/lastmile/CAOOD7Xj5fOSZ1PLsR7hgTAVtP7UbE2cTdMxKRhy9i1CPm4yefA%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> *Yaseen Shaqra*
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>>> p:  +971 4 4339455│ e: [email-masked]
>>>>>>>>>>>>>>>>>>>>>>> <[email-masked]>  │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>>> a:  Office B101, 1st Floor, Building 4B, Dubai
>>>>>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>>>> *Regards,*
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> *Angeli Fontillas*
>>>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: angeli
>>>>>>>>>>>>>>>>>>>>>> @mumzworld.com <[email-masked]> │ w:
>>>>>>>>>>>>>>>>>>>>>> www.mumzworld.com
>>>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3,
>>>>>>>>>>>>>>>>>>>>>> Dubai Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>> *Regards,*
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> *Angeli Fontillas*
>>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: angeli
>>>>>>>>>>>>>>>>>>>> @mumzworld.com <[email-masked]> │ w:
>>>>>>>>>>>>>>>>>>>> www.mumzworld.com
>>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> --
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>>
>>>>>>>> Thanks & regards,
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>
>>>> --
>>>>
>>>> Best Regards,
>>>>
>>>> *Yaseen Mohammed*
>>>>
>>>> Customer Care Representative
>>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>>>  w: www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>>
>>> --
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