Subject: Re: Pls Return - 600947574_2
From: Mary Anne Agapito <[email-masked]>
To: Syed Yakoob <[email-masked]>
Cc: Rukhsana Zafar <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, Michael Rolle <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Sun, 16 Aug 2020 09:15:17 +0400
List-Id: <ccteam.mumzworld.com>

Hi Syed,

Thanks for the update.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, Aug 15, 2020 at 7:49 PM Syed Yakoob <[email-masked]> wrote:

> Hello Mary,
>
> 600947574_2
> Order completely picked, packed and loaded
> 600947574_3
> Order completely picked/packed. Release for loading
>
> Best Regards,
>
>
> On Sat, 15 Aug 2020 at 12:29, Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Priyata,
>>
>> We have checked with our team, the shipment hasn't been returned yet.
>>
>> Please return it urgently.
>>
>> @Mohit Caleb <[email-masked]> @Outbound.fc
>> <[email-masked]>  - the customer has another order 600947574_3
>> - TM-73658
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=275611>.
>> The customer wants both items to be delivered at the same time.
>>
>> Once fulfilled, please hand it over to Denmark so both orders
>> (600947574_2 and  600947574_3) will be shipped together.
>>
>> @Denmark A <[email-masked]> - as discussed, please ship it both.
>> It is a COD order.
>>
>> @Naib Khan <[email-masked]> @lastmile <[email-masked]> -
>> kindly remind the driver the amount needs to be collected is 98 AED
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Aug 13, 2020 at 7:00 PM Rukhsana Zafar <[email-masked]>
>> wrote:
>>
>>> On 13-08-2020 06:47 PM, Mary Anne Agapito wrote:
>>>
>>> Hi Rukhsana,
>>>
>>> The customer refused to take one item, she refused to accept it and
>>> wants both orders will be delivered at the same time. Please return it to
>>> the warehouse.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> -- Dear Team ,
>>> The order will be returned to the warehouse soon.
>>>  Thank nyou
>>> Priyata Rai
>>> Operations Cum Sales Coordinator
>>> + 971 565268297
>>>
>> --
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>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAGn28S%3DpK%2BLs3U%3DbnrYb%3DY3VFey%2B-034zRYZX2OWKsFafnzStg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>> .
>>
>