Subject: Re: Urgent Delivery : Order no. 200297953 AWB: 6175481561 << Reference ID: 60641364 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 15 Aug 2020 23:18:29 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

Good day.This is a status update, on the subject investigation.Please accept our sincere apologies, for the inconvenience caused to MUMZWORLD & the client by this incident.Unfortunately, due to an error. Our destination team has lost visibility of the subject shipment. A thorough investigation was conducted with all relevant locations & transit facilities but the results so far, are negative.Once again. We sincerely apologize for the inconvenience caused by this incident.Please fill the attached claim notification form & forward it to me, once completed. Our concerned team will be contacting you, to take this case forward.
Should you require any further assistance, please contact me directly. Best Regards,Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Urgent Delivery : Order no. 200297953 AWB: 6175481561 << Reference ID: 60641364 >> >> Sent: 08/05/2020 11:17 >> >>
Hi Ronald,
 
Good day.
 
Well noted. Thank you for the confirmation. I have updated our concerned team & requested them to investigate further.
 
Should you require any further assistance, please contact me directly. Best Regards, Khalid KhalfanKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Urgent Delivery : Order no. 200297953 AWB: 6175481561 << Reference ID: 60641364 >> >> Sent: Wed, 05 Aug 2020 08:42:17 UTC+04:00 >> >>
Khalid, >>The items in the photos are not related to this order. >>  >>  >> Regards,Ronald >> >>
On Tue, Aug 4, 2020 at 8:50 PM ae.mumzworld via lastmile <[email-masked]> wrote: >>MUMZWORLD Team,
 >>
Good day.
 >>
Requesting your confirmation on the subject shipment.
 >>
Our concerned team was able to find the attached images.
 >>
Please confirm if the items in the attached images, belongs to this order.
 >>
Should you require any further assistance, please contact me directly. Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
[[:removedImage(AEKAD_Time1591580709219.jpg):]] >>
  >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Urgent Delivery : Order no. 200297953 AWB: 6175481561 << Reference ID: 60641364 >> >> Sent: 07/09/2020 05:49 >> >>
Hi Sabid,
  >>
Good day.
  >>
Well noted. Follow up sent to our destination team, to advise on the status of this shipment.
  >>
I shall keep you posted, with the progress updates.
  >>
Should you require any further assistance, please contact me directly. Best Regards,  >>Khalid KhalfanKey Account Advisor >>DHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114  >>
 >>
  >>
 >> >>
 >> >>  >>
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Urgent Delivery : Order no. 200297953 AWB: 6175481561 >> Sent: Wed, 08 Jul 2020 07:18:29 UTC+04:00 >> >>
Team DHL. >>  >> Kindly Deliver this order asap   >>  Order no. 200297953  AWB: 6175481561 >> As cx. is following up. >>  >>[[:removedImage(image.png):]] >>  >> Regards >> Sabid >>
  >>
 >>
  >>
 
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