Subject: Re: Pls Return - 600947574_2
From: Syed Yakoob <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Rukhsana Zafar <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, Michael Rolle <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Sat, 15 Aug 2020 19:49:02 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mary,

600947574_2
Order completely picked, packed and loaded
600947574_3
Order completely picked/packed. Release for loading

Best Regards,

On Sat, 15 Aug 2020 at 12:29, Mary Anne Agapito <[email-masked]>
wrote:

> Hi Priyata,
>
> We have checked with our team, the shipment hasn't been returned yet.
>
> Please return it urgently.
>
> @Mohit Caleb <[email-masked]> @Outbound.fc
> <[email-masked]>  - the customer has another order 600947574_3
> - TM-73658
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=275611>. The
> customer wants both items to be delivered at the same time.
>
> Once fulfilled, please hand it over to Denmark so both orders
> (600947574_2 and  600947574_3) will be shipped together.
>
> @Denmark A <[email-masked]> - as discussed, please ship it both.
> It is a COD order.
>
> @Naib Khan <[email-masked]> @lastmile <[email-masked]> -
> kindly remind the driver the amount needs to be collected is 98 AED
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Thu, Aug 13, 2020 at 7:00 PM Rukhsana Zafar <[email-masked]>
> wrote:
>
>> On 13-08-2020 06:47 PM, Mary Anne Agapito wrote:
>>
>> Hi Rukhsana,
>>
>> The customer refused to take one item, she refused to accept it and wants
>> both orders will be delivered at the same time. Please return it to the
>> warehouse.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> -- Dear Team ,
>> The order will be returned to the warehouse soon.
>>  Thank nyou
>> Priyata Rai
>> Operations Cum Sales Coordinator
>> + 971 565268297
>>
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