Subject: Re: 600929001 UPDATE CRA
From: Angeli Fontillas <[email-masked]>
To: Road Rider <[email-masked]>
Cc: Rukhsana Zafar <[email-masked]>, Naib Khan <[email-masked]>, Muhammad Ayoub <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Abdelmohsen basha <[email-masked]>, Eugene Mugisa <[email-masked]>, Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Sat, 15 Aug 2020 15:15:30 +0400
List-Id: <ccteam.mumzworld.com>

Hello Rukhsana,

Yes that is the item, has it been returned in the warehouse?

Thank you.

On Sat, 15 Aug 2020 at 15:14, Road Rider <[email-masked]>
wrote:

> Dear Angeli,
>
> I'm attaching the snap for your reference, kindly check Item in the
> picture for identification.
>
> *Rgds;*
> *Muhammad Ayoub*
> 📞 +971-43246555 |📱 +971-547016546
> 📱 +971-547016254 | www.roadriderdelivery.com
>
>
> On Sat, 15 Aug 2020 at 15:11, Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Team,
>>
>> May we have an update on this please?
>>
>> Customer is following up on her refund, saying that time has been
>> collected last month but we have not received the item in the warehouse
>> yet.
>>
>> Please advise.
>>
>> Thank you.
>>
>> On Thu, 13 Aug 2020 at 16:04, Shady Elgendy <[email-masked]> wrote:
>>
>>> Updates please?
>>> ᐧ
>>>
>>> On Thu, Aug 13, 2020 at 9:10 AM Rukhsana Zafar <[email-masked]>
>>> wrote:
>>>
>>>> On 13-08-2020 08:43 AM, Shady Elgendy wrote:
>>>>
>>>> @Rukhsana .. Is this order collected?
>>>> Please be sure to handover today
>>>> ᐧ
>>>>
>>>> On Wed, Aug 12, 2020 at 10:24 AM Rukhsana Zafar <
>>>> [email-masked]> wrote:
>>>>
>>>>> On 12-08-2020 08:36 AM, Naib Khan wrote:
>>>>>
>>>>> +Muhammad Ayoub <[email-masked]> +Hafiz Abdul Ghaffar
>>>>> <[email-masked]>
>>>>>
>>>>> Please collect today without fail ASAP.
>>>>>
>>>>> CRA_AR_RE13747
>>>>>
>>>>>
>>>>> Regards.
>>>>> Naib
>>>>>
>>>>> On Wed, 12 Aug 2020 at 08:33, Shady Elgendy <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> +Eugene Mugisa <[email-masked]> Please be sure to close it
>>>>>> today
>>>>>>
>>>>>> Thanks
>>>>>> ᐧ
>>>>>>
>>>>>> On Tue, Aug 11, 2020 at 3:13 PM Abdelmohsen basha <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hello Last Mile team,
>>>>>>>
>>>>>>> Please check this collection and reply back with the stage of the
>>>>>>> item, this is updated on tracker by sabid on 26th of july to "Collection
>>>>>>> initiated" and so far we didn't receive the item.
>>>>>>>
>>>>>>> Please check and send feedback ASAP.
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>> On Tue, 11 Aug 2020 at 15:06, Shady Elgendy <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> +Abdelmohsen basha <[email-masked]> Please check where is
>>>>>>>> this item and close it today
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>> ᐧ
>>>>>>>>
>>>>>>>> On Tue, Aug 11, 2020 at 2:03 PM Denmark A <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Alina,
>>>>>>>>>
>>>>>>>>> Still an item not yet received, and status update form tracker is
>>>>>>>>> collection initiated.
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>> Den mark
>>>>>>>>>
>>>>>>>>> On Tue, Aug 11, 2020 at 1:17 PM Alina D'Souza <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> @Denmark A <[email-masked]> update cra
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>> Alina
>>>>>>>>>>
>>>>>>>>>> On Tue, Aug 11, 2020 at 1:07 PM Naib Khan <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Alina,
>>>>>>>>>>>
>>>>>>>>>>> Item collected as per our record.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> CRA_AR_RE13747
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> @Returns.fc <[email-masked]> @Abdelmohsen basha
>>>>>>>>>>> <[email-masked]> can you please confirmed if you
>>>>>>>>>>> received the item physically.
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards.
>>>>>>>>>>> Naib
>>>>>>>>>>>
>>>>>>>>>>> On Tue, 11 Aug 2020 at 12:44, Alina D'Souza <[email-masked]>
>>>>>>>>>>> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hi Team,
>>>>>>>>>>>>
>>>>>>>>>>>> Please advise was initiated on 25th July customer wants a GC
>>>>>>>>>>>>
>>>>>>>>>>>> Kindly advise asap
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>> Alina
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>
>>>>>>>> --
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>> Dear Team,
>>>>>
>>>>> Greeting of the day,
>>>>>
>>>>> Apologize for the inconvenience Today we will collect the shipment and
>>>>> tomorrow we will given back to your WH ASAP
>>>>>
>>>>>
>>>>> Thanks & regards
>>>>> *Priyanka Jadhav*
>>>>> Operations Cum Sales Coordinator
>>>>> + 971 565268107
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>> Dear Team,
>>>>
>>>> We will Check & update you you ASAP
>>>> -- Priyanka Jadhav
>>>> Operations Cum Sales Coordinator
>>>> + 971 565268107
>>>>
>>>
>>>
>>> --
>>>
>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>

-- 
*Regards,*

*Angeli Fontillas*
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE