Subject: Re: 600929001 UPDATE CRA
From: Road Rider <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: Rukhsana Zafar <[email-masked]>, Naib Khan <[email-masked]>, Muhammad Ayoub <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, Abdelmohsen basha <[email-masked]>, Eugene Mugisa <[email-masked]>, Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Sat, 15 Aug 2020 15:14:09 +0400
List-Id: <ccteam.mumzworld.com>

Dear Angeli,

I'm attaching the snap for your reference, kindly check Item in the picture
for identification.

*Rgds;*
*Muhammad Ayoub*
📞 +971-43246555 |📱 +971-547016546
📱 +971-547016254 | www.roadriderdelivery.com

On Sat, 15 Aug 2020 at 15:11, Angeli Fontillas <[email-masked]> wrote:

> Hello Team,
>
> May we have an update on this please?
>
> Customer is following up on her refund, saying that time has been
> collected last month but we have not received the item in the warehouse
> yet.
>
> Please advise.
>
> Thank you.
>
> On Thu, 13 Aug 2020 at 16:04, Shady Elgendy <[email-masked]> wrote:
>
>> Updates please?
>> ᐧ
>>
>> On Thu, Aug 13, 2020 at 9:10 AM Rukhsana Zafar <[email-masked]>
>> wrote:
>>
>>> On 13-08-2020 08:43 AM, Shady Elgendy wrote:
>>>
>>> @Rukhsana .. Is this order collected?
>>> Please be sure to handover today
>>> ᐧ
>>>
>>> On Wed, Aug 12, 2020 at 10:24 AM Rukhsana Zafar <
>>> [email-masked]> wrote:
>>>
>>>> On 12-08-2020 08:36 AM, Naib Khan wrote:
>>>>
>>>> +Muhammad Ayoub <[email-masked]> +Hafiz Abdul Ghaffar
>>>> <[email-masked]>
>>>>
>>>> Please collect today without fail ASAP.
>>>>
>>>> CRA_AR_RE13747
>>>>
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>> On Wed, 12 Aug 2020 at 08:33, Shady Elgendy <[email-masked]>
>>>> wrote:
>>>>
>>>>> +Eugene Mugisa <[email-masked]> Please be sure to close it
>>>>> today
>>>>>
>>>>> Thanks
>>>>> ᐧ
>>>>>
>>>>> On Tue, Aug 11, 2020 at 3:13 PM Abdelmohsen basha <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello Last Mile team,
>>>>>>
>>>>>> Please check this collection and reply back with the stage of the
>>>>>> item, this is updated on tracker by sabid on 26th of july to "Collection
>>>>>> initiated" and so far we didn't receive the item.
>>>>>>
>>>>>> Please check and send feedback ASAP.
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>> On Tue, 11 Aug 2020 at 15:06, Shady Elgendy <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> +Abdelmohsen basha <[email-masked]> Please check where is this
>>>>>>> item and close it today
>>>>>>>
>>>>>>> Thanks
>>>>>>> ᐧ
>>>>>>>
>>>>>>> On Tue, Aug 11, 2020 at 2:03 PM Denmark A <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Alina,
>>>>>>>>
>>>>>>>> Still an item not yet received, and status update form tracker is
>>>>>>>> collection initiated.
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>> Den mark
>>>>>>>>
>>>>>>>> On Tue, Aug 11, 2020 at 1:17 PM Alina D'Souza <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>> @Denmark A <[email-masked]> update cra
>>>>>>>>>
>>>>>>>>> Regards,
>>>>>>>>> Alina
>>>>>>>>>
>>>>>>>>> On Tue, Aug 11, 2020 at 1:07 PM Naib Khan <[email-masked]>
>>>>>>>>> wrote:
>>>>>>>>>
>>>>>>>>>> Hi Alina,
>>>>>>>>>>
>>>>>>>>>> Item collected as per our record.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> CRA_AR_RE13747
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> @Returns.fc <[email-masked]> @Abdelmohsen basha
>>>>>>>>>> <[email-masked]> can you please confirmed if you
>>>>>>>>>> received the item physically.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Regards.
>>>>>>>>>> Naib
>>>>>>>>>>
>>>>>>>>>> On Tue, 11 Aug 2020 at 12:44, Alina D'Souza <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> Please advise was initiated on 25th July customer wants a GC
>>>>>>>>>>>
>>>>>>>>>>> Kindly advise asap
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Alina
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>> Dear Team,
>>>>
>>>> Greeting of the day,
>>>>
>>>> Apologize for the inconvenience Today we will collect the shipment and
>>>> tomorrow we will given back to your WH ASAP
>>>>
>>>>
>>>> Thanks & regards
>>>> *Priyanka Jadhav*
>>>> Operations Cum Sales Coordinator
>>>> + 971 565268107
>>>>
>>>
>>>
>>> --
>>>
>>> Dear Team,
>>>
>>> We will Check & update you you ASAP
>>> -- Priyanka Jadhav
>>> Operations Cum Sales Coordinator
>>> + 971 565268107
>>>
>>
>>
>> --
>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>