Subject: Re: Order #600922357 // TAS-SPS100 // Spectra Baby - S1 Double Electric Pump - Soft Blue // Defective
From: Mary Anne Agapito <[email-masked]>
To: Shaimaa AlKhashram <[email-masked]>
Cc: Denmark A <[email-masked]>, Prajith Raghavan <[email-masked]>, Simone van Geemen <[email-masked]>, Lima Premlal <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Michael Rolle <[email-masked]>, Kenneth Nwaso <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sat, 15 Aug 2020 14:38:06 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shaimaa,

As per the customer, the pump is not functioning properly. She is not
getting any milk at all.

The customer insisted she wants a replacement as she wants to encounter
same issue again. Kindly allow us to send the item for your
further evaluation.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Aug 13, 2020 at 3:39 PM Shaimaa AlKhashram <
[email-masked]> wrote:

> Dear
>
> I can't read the customer complains. its not in the trailing email
>
> Regards
>
> *Eng. Shaimaa Al Khashram*
> Owner and Managing Director
>
>
>
> M: +965 99429042
> T:  +965 25736366
>
>
>
> On Thu, Aug 13, 2020 at 1:59 PM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>> Remarks: customer  wants replacement as its not working properly
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>