Subject: Re: Pls Return - 600947574_2
From: Mary Anne Agapito <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: customer care <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, "Returns.fc" <[email-masked]>, Denmark A <[email-masked]>, Michael Rolle <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>
Date: Sat, 15 Aug 2020 12:29:23 +0400
List-Id: <ccteam.mumzworld.com>

Hi Priyata,

We have checked with our team, the shipment hasn't been returned yet.

Please return it urgently.

@Mohit Caleb <[email-masked]> @Outbound.fc <[email-masked]>
- the customer has another order 600947574_3 - TM-73658
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=275611>. The
customer wants both items to be delivered at the same time.

Once fulfilled, please hand it over to Denmark so both orders  (600947574_2
and  600947574_3) will be shipped together.

@Denmark A <[email-masked]> - as discussed, please ship it both. It
is a COD order.

@Naib Khan <[email-masked]> @lastmile <[email-masked]> -
kindly remind the driver the amount needs to be collected is 98 AED

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Aug 13, 2020 at 7:00 PM Rukhsana Zafar <[email-masked]>
wrote:

> On 13-08-2020 06:47 PM, Mary Anne Agapito wrote:
>
> Hi Rukhsana,
>
> The customer refused to take one item, she refused to accept it and wants
> both orders will be delivered at the same time. Please return it to the
> warehouse.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> -- Dear Team ,
> The order will be returned to the warehouse soon.
>  Thank nyou
> Priyata Rai
> Operations Cum Sales Coordinator
> + 971 565268297
>