Subject: Re: Item w/ Security Tag - 600938532// SKU: LALS-18136710-9m//Carters - 2-Pack Pull-On Bubble Shorts - Pink/Grey_9m
From: Denmark A <[email-masked]>
To: Nishant Kumar <[email-masked]>
Cc: Laura White <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, Muhammad Habib <[email-masked]>, "Outbound.fc" <[email-masked]>, Mary Anne Agapito <[email-masked]>
Date: Sat, 15 Aug 2020 12:27:59 +0400
List-Id: <ccteam.mumzworld.com>

Dear Nishant,

Upon removing the security tag from the item, we found out that there is
hole hiding from the tag.
Please see the photo below for your reference.

Regards,
Den mark

On Sat, Aug 15, 2020 at 10:19 AM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Nishant,
>
> It seems there is no need to return the items to you anymore as our team
> was able to find a way on how to remove it.
>
> Thank you anyway for your assistance.
>
> @Denmark A <[email-masked]>  - as per advised, new SO created
> 600954884
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
> On Sat, Aug 15, 2020 at 9:38 AM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Nishant,
>>
>> Thank you for your prompt response.
>>
>> @Denmark A <[email-masked]>  - please assist.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Sat, Aug 15, 2020 at 9:35 AM Nishant Kumar <
>> [email-masked]> wrote:
>>
>>> Dear Mary,
>>>
>>>
>>>
>>> Apologies for the inconvenience,
>>>
>>>
>>>
>>> Kindly give it to your driver who comes for pickup, will remove
>>> immediately, and give back .
>>>
>>>
>>>
>>> Thank You and Kind Regards
>>>
>>>
>>>
>>>
>>>
>>> *NISHANT KUMAR*
>>>
>>> Assistant Manager - Warehouse Operations
>>>
>>> Retail Franchise Division
>>>
>>> *T* +971 4 202 6576 | *M* +971 56 6762748
>>>
>>> *E* [email-masked] <[email-masked]>*
>>>
>>> *lalsgroup.com <http://www.lalsgroup.com/>*
>>>
>>> <http://www.lalsgroup.com/>
>>>
>>>
>>>
>>>
>>>
>>> *From:* Mary Anne Agapito <[email-masked]>
>>> *Sent:* Saturday, August 15, 2020 9:31 AM
>>> *To:* Nishant Kumar <[email-masked]>; Laura White <
>>> [email-masked]>
>>> *Cc:* customer care <[email-masked]>; Returns.fc <
>>> [email-masked]>; Denmark A <[email-masked]>; Muhammad
>>> Habib <[email-masked]>; Outbound.fc <[email-masked]>
>>> *Subject:* Item w/ Security Tag - 600938532// SKU:
>>> LALS-18136710-9m//Carters - 2-Pack Pull-On Bubble Shorts - Pink/Grey_9m
>>>
>>>
>>>
>>> Hi Team,
>>>
>>>
>>>
>>> We have a customer who returned her order because it has a security
>>> tag on it. Since she still wants it, please remove the said tag.
>>>
>>>
>>>
>>>
>>>
>>>
>>> We still have 1 more item that has the same issue, we will hand it over
>>> as well.
>>>
>>>
>>>
>>> @Muhammad Habib <[email-masked]> @Outbound.fc
>>> <[email-masked]> - please give the other stock to Denmark so
>>> he will return it to the vendor
>>>
>>>
>>>
>>> @Denmark A <[email-masked]> @Returns.fc
>>> <[email-masked]> - once the tag has been removed, please
>>> reship one of the items under the same SO (600938532)
>>>
>>>
>>>
>>> Thank you
>>>
>>> Warm Regards,
>>>
>>>
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
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>>