Subject: Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658
From: Taqwa Ali <[email-masked]>
To: Vipul Arora <[email-masked]>
Cc: "Asad ." <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <[email-masked]>, Angeli Fontillas <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Yaseen Shaqra <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Thu, 13 Aug 2020 15:56:15 +0400
List-Id: <ccteam.mumzworld.com>

Dear Vipul

The CM did not receive the missing item, she keeps calling to follow up.

Regards
Taqwa

On Thu, Aug 13, 2020 at 2:53 PM Vipul Arora <[email-masked]> wrote:

> Dear Taqwa,
>
> Missing item was shipped and already delivered on 6th August. Same was
> updated old ticket 1194454.
>
> Please confirm with the customer and let m know if not solved.
>
> @Asad <[email-masked]> : fyi
>
>
>
> ᐧ
>
> On Thu, 13 Aug 2020 at 14:35, Asad . <[email-masked]> wrote:
>
>> @[email-masked] <[email-masked]>
>>
>>
>>
>> Adding Vipul to check the old files which might tell us if we have
>> re-shipped or we need to refund?
>>
>>
>>
>> Kind Regards,
>>
>> *Asad Pirzada*
>> Chief Operations Officer
>>
>> *M * +971 504 09 5386
>> *E* [email-masked]
>>
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
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>>
>> *From: *Taqwa Ali <[email-masked]>
>> *Date: *Thursday, 13 August 2020 at 2:33 PM
>> *To: *Hussain Firoz Miyagamwala <[email-masked]>, Zubair Wahid <
>> [email-masked]>, Asad <[email-masked]>
>> *Cc: *Angeli Fontillas <[email-masked]>, Ahmed Irfan <
>> [email-masked]>, customer care <[email-masked]>, Yaseen
>> Shaqra <[email-masked]>
>> *Subject: *Re: Order# 100150475_1 SKU: KSA-TT-LIT-644658
>>
>>
>>
>> Dear Team
>>
>>
>>
>> Please assist, and update, CM want a refund
>>
>>
>>
>> MISSING ITEM SINCE 15-May
>>
>>
>>
>> @Zubair Wahid <[email-masked]>  @Ahmed Irfan <[email-masked]>
>>
>>
>>
>> @Hussain Firoz Miyagamwala <[email-masked]>
>>
>>
>>
>>
>>
>> Regards
>>
>> Taqwa
>>
>>
>>
>> On Mon, Aug 3, 2020 at 12:29 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>> update us urgently
>>
>>
>>
>> On Sat, Aug 1, 2020 at 1:35 PM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>> Hello Team,
>>
>>
>>
>> Please update, customer is constantly following up.
>>
>>
>>
>>
>>
>> On Wed, 22 Jul 2020 at 17:41, Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>> Hi Zubair and Ahmed,
>>
>>
>>
>> Please note that the customer confirmed that she did not
>> receive the below item
>>
>>
>>
>> KSA-TT-LIT-644658
>>
>>
>>
>> the customer wants a refund urgently or she will complain to DED
>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Shaqra*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>> *Error! Filename not specified.*
>>
>>
>>
>>
>> --
>>
>> *Regards,*
>>
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>>
>>
>> --
>>
>> Best Regards,
>>
>> *Yaseen Mohammed*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>> *Error! Filename not specified.*
>>
>>