Subject: Re: Wrong update SO # 600948232_2
From: Mary Anne Agapito <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Thu, 13 Aug 2020 15:42:30 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called in, doesn't want the order anymore, and asking for a
refund.

Please return the shipment back.

@Returns.fc <[email-masked]> - please create the CRA when
received.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Aug 13, 2020 at 8:52 AM Rukhsana Zafar <[email-masked]>
wrote:

> On 13-08-2020 08:42 AM, Yaseen Shaqra wrote:
>
> Dear Rukhsana,
>
> Please note that the shipment is showing delivered but the
> customer confirmed that she did not receive it
>
> Kindly check and arrange the delivery at the soonest
>
> --
>
> Best Regards,
>
> *Yaseen Mohammed*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
> Dear Team,
>
> Greeting of the day,
>
> We will check And we will do needful & update You ASAP.
> --
> *Priyanka Jadhav*
> Operations Cum Sales Coordinator
> + 971 565268107
>