Subject: Re: Stokke Beat stroller - Black Melange Warranty
From: Mary Anne Agapito <[email-masked]>
To: Afra Syed <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, customer care <[email-masked]>, Michaela Manibo <[email-masked]>, Laura Thomson <[email-masked]>, Simone van Geemen <[email-masked]>
Date: Thu, 13 Aug 2020 14:24:38 +0400
List-Id: <ccteam.mumzworld.com>

Hi Afra,

That is noted.

@Laura Thomson <[email-masked]> @Simone van Geemen
<[email-masked]>  -  May we ask about the warranty coverage of this
item, please?

SKU:  STK-539501

Please advise. Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Aug 10, 2020 at 12:12 PM Afra Syed <[email-masked]> wrote:

> Hi Team,
>
> Please note that this is an international vendor and we are not
> purchasing the product on a b2b basis.  Kindly check with the buyer before
> sending an email to the vendor when it comes to the international vendor
> and mentioned as below in the vendor page.
>
>
>
>
>
>
> On Mon, 10 Aug 2020 at 12:00, Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello Sophie,
>>
>> Good day!
>>
>> May we have an update on this please as the customer is following up.
>>
>> Thank you.
>>
>> On Sat, 8 Aug 2020 at 14:30, Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Sophie,
>>>
>>> A gentle reminder on the above.
>>>
>>> Please update. Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Thu, Aug 6, 2020 at 9:39 AM Mary Anne Agapito <[email-masked]>
>>> wrote:
>>>
>>>> Hi Sophie,
>>>>
>>>> May we have an update on this please?
>>>>
>>>> The customer keeps on following up.
>>>>
>>>> Please advise. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>> On Wed, Aug 5, 2020 at 10:28 AM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kind reminder on this inquiry.
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jul 29, 2020 at 6:49 PM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Good evening.
>>>>>>
>>>>>> Please check the item and advise the warranty information for it.
>>>>>>
>>>>>> STK-539501
>>>>>>
>>>>>>
>>>>>> https://www.mumzworld.com/en/stokke-compact-urban-stroller-black-melange
>>>>>>
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>
>> --
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>