Subject: Re: SO 700244708_1- MISSING BOX
From: Yaseen Shaqra <[email-masked]>
To: Rukhsana Zafar <[email-masked]>, Eugene Mugisa <[email-masked]>, Sagar Khawani <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, Naib Khan <[email-masked]>, Road Rider <[email-masked]>, Muhammad Ayoub <[email-masked]>, Hafiz Abdul Ghaffar <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Thu, 13 Aug 2020 13:26:53 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Please note that we have created a new order for the customer 700250608

@Eugene Mugisa <[email-masked]> FYI

@Sagar Khawani <[email-masked]> Please charge the lost shipment on
Road riders an amount of 79.80 AED

On Wed, Aug 12, 2020 at 5:55 PM Rukhsana Zafar <[email-masked]>
wrote:

> On 12-08-2020 05:49 PM, Angeli Fontillas wrote:
>
> Hello Rukhsana,
>
> Can you check on your record how many boxes your courier delivered on that
> day please?
>
> Thank you.
>
>
>
> On Wed, 12 Aug 2020 at 17:33, Rukhsana Zafar <[email-masked]>
> wrote:
>
>> On 12-08-2020 05:04 PM, Naib Khan wrote:
>>
>> +Road Rider <[email-masked]> +Muhammad Ayoub
>> <[email-masked]> +Hafiz Abdul Ghaffar <[email-masked]>
>>
>> please investigate and delivered the 2 boxes ASAP.
>>
>>
>> Regards.
>> Naib
>>
>> On Wed, 12 Aug 2020 at 16:59, Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello Team,
>>>
>>> Please confirm home many boxes did your courier deliver to the customer
>>> for the subject order please.
>>>
>>> Customer said that they only received  1 out of 2 boxes and missing the
>>> below item.
>>>
>>>
>>> *Fine Baby Pack Of 2 Diapers Fast Sorption Maxi 11-18kg
>>> 140pcsSKU-NG-10910400336*
>>>
>>> Please check and advise asap.
>>> Thank you.
>>>
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>> Dear Team,
>>
>> Due to delay we can not be able to help with the issue as it was
>> delivered on 30 jun 2020.
>> --
>> *Priyanka Jadhav*
>> Operations Cum Sales Coordinator
>> + 971 565268107
>>
>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> Dear Team ,
>
> We will check it once again and get back to you asap.
>
> Thank you
> --
> *Priyanka Jadhav*
> Operations Cum Sales Coordinator
> + 971 565268107
>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE