Subject: Re: Order - 200321454_2// awb: 2301171106
From: Mary Anne Agapito <[email-masked]>
To: Ronald Gaviola <[email-masked]>
Cc: lastmile <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Thu, 13 Aug 2020 11:46:37 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

Thanks for the update.Will relay the same to the customer.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, Aug 11, 2020 at 12:51 PM Ronald Gaviola <[email-masked]>
wrote:

> Hi Mary Anne,
>
> AWB is uploaded in netsuite.
>
>
> UPS::1Z289F8W6757663227
>
>
>
>
> Regards,
> Ronald
>
>
> On Mon, Aug 10, 2020 at 2:37 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Ronald,
>>
>> Kindly share the new tracking number when the order has been reshipped.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Mon, Aug 10, 2020 at 2:21 PM Ronald Gaviola <[email-masked]>
>> wrote:
>>
>>> Hi Mary Anne,
>>>
>>> The package will be reshipped with another courier.
>>>
>>>
>>>
>>>
>>>
>>>
>>> Regards,
>>> Ronald
>>>
>>>
>>> On Mon, Aug 10, 2020 at 12:36 PM Mary Anne Agapito <
>>> [email-masked]> wrote:
>>>
>>>> Hi Ronald and Lastmile,
>>>>
>>>> The customer refused to give her ID and now this has been returned by
>>>> DHL.
>>>>
>>>> Do we still need to ask for the name and ID number of the customer?
>>>>
>>>> Please advise. Thank you
>>>> Warm Regards,
>>>>
>>>> *Mary Anne Agapito*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>>>  │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>