Subject: Re: 600926309 Product Return /UPDATE CRA/CRA_AR_RE13520
From: Denmark A <[email-masked]>
To: Shady Elgendy <[email-masked]>, Radwa Ali <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, Abdelmohsen basha <[email-masked]>, Mohamed Magdy <[email-masked]>, Road Rider <[email-masked]>, Taqwa Ali <[email-masked]>, Naib Khan <[email-masked]>, "Alina D'Souza" <[email-masked]>, customer care <[email-masked]>
Date: Thu, 13 Aug 2020 11:07:37 +0400
List-Id: <ccteam.mumzworld.com>

@Radwa Ali <[email-masked]> Please see the updated status of CRA and
proceed.

Regards,
Den mark

On Thu, Aug 13, 2020 at 10:56 AM Shady Elgendy <[email-masked]> wrote:

> Please refund the customer
> Update as lost on RR if no proof of return
>
> Thanks
>
> ᐧ
>
> On Thu, Aug 13, 2020 at 10:55 AM Eugene Mugisa <[email-masked]>
> wrote:
>
>> @Abdelmohsen basha <[email-masked]>
>>
>>
>>
>> Item succeeded in Wimo but not confirmed handed over to the team.
>>
>>
>>
>> @Road Rider <[email-masked]> Please share confirmation of
>> handover to returns team or this will be marked as lost.
>>
>>
>>
>> @Abdelmohsen basha <[email-masked]>
>>
>>
>>
>> Please proceed with refund to customer.
>>
>>
>>
>> Best,
>>
>> Eugene.
>>
>>
>>
>> *From:* Abdelmohsen basha <[email-masked]>
>> *Sent:* Thursday, August 13, 2020 10:51 AM
>> *To:* Shady Elgendy <[email-masked]>; Mohamed Magdy <
>> [email-masked]>
>> *Cc:* Eugene Mugisa <[email-masked]>; Taqwa Ali <
>> [email-masked]>; Naib Khan <[email-masked]>; Road Rider <
>> [email-masked]>; Denmark A <[email-masked]>; Alina
>> D'Souza <[email-masked]>; customer care <[email-masked]>
>> *Subject:* Re: 600926309 Product Return /UPDATE CRA/CRA_AR_RE13520
>>
>>
>>
>> Hello Shady and Magdy,
>>
>>
>>
>> Just Received a call from Radwa, requesting to refund the customer as the
>> status updated to collection initiated on 20th of July 20 and until now
>> it's not collected.
>>
>>
>>
>> Please Approve.
>>
>>
>>
>> Thanks & Regards
>>
>>
>>
>> On Wed, 12 Aug 2020 at 14:55, Shady Elgendy <[email-masked]> wrote:
>>
>> @Naib Khan <[email-masked]> Please advise?
>>
>>
>>
>> Thanks
>>
>> ᐧ
>>
>>
>>
>> On Wed, Aug 12, 2020 at 8:39 AM Abdelmohsen basha <[email-masked]>
>> wrote:
>>
>> Hello Eugene,
>>
>>
>>
>> This item is updated to "collection initiated" be nesty on the 20th of
>> July and not received yet at the returns. Please check and advise.
>>
>> '
>>
>> Thanks
>>
>>
>>
>> On Wed, 12 Aug 2020 at 08:36, Shady Elgendy <[email-masked]> wrote:
>>
>> +Abdelmohsen basha <[email-masked]>
>>
>> Please check and close the case today
>>
>>
>>
>> Thanks
>>
>> ᐧ
>>
>>
>>
>> On Tue, Aug 11, 2020 at 5:03 PM Taqwa Ali <[email-masked]> wrote:
>>
>> Dear Team
>>
>>
>>
>> Please refund the CRA , the order returned since 19-Jul
>>
>>
>>
>> CM want GC refund
>>
>>
>>
>> TW-29001
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=170219> /
>> GTC-28026
>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=774892>
>>
>>
>>
>> Regards
>>
>> Taqwa
>>
>>
>>
>>
>> --
>>
>>
>>
>>
>>
>> --
>>
>>
>>
>
> --
>
>