Subject: Re: 600926309 Product Return /UPDATE CRA/CRA_AR_RE13520
From: Shady Elgendy <[email-masked]>
To: Eugene Mugisa <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Mohamed Magdy <[email-masked]>, Road Rider <[email-masked]>, Taqwa Ali <[email-masked]>, Naib Khan <[email-masked]>, Denmark A <[email-masked]>, "Alina D'Souza" <[email-masked]>, customer care <[email-masked]>
Date: Thu, 13 Aug 2020 10:56:18 +0400
List-Id: <ccteam.mumzworld.com>

Please refund the customer
Update as lost on RR if no proof of return

Thanks

ᐧ

On Thu, Aug 13, 2020 at 10:55 AM Eugene Mugisa <[email-masked]> wrote:

> @Abdelmohsen basha <[email-masked]>
>
>
>
> Item succeeded in Wimo but not confirmed handed over to the team.
>
>
>
> @Road Rider <[email-masked]> Please share confirmation of
> handover to returns team or this will be marked as lost.
>
>
>
> @Abdelmohsen basha <[email-masked]>
>
>
>
> Please proceed with refund to customer.
>
>
>
> Best,
>
> Eugene.
>
>
>
> *From:* Abdelmohsen basha <[email-masked]>
> *Sent:* Thursday, August 13, 2020 10:51 AM
> *To:* Shady Elgendy <[email-masked]>; Mohamed Magdy <
> [email-masked]>
> *Cc:* Eugene Mugisa <[email-masked]>; Taqwa Ali <[email-masked]>;
> Naib Khan <[email-masked]>; Road Rider <[email-masked]>;
> Denmark A <[email-masked]>; Alina D'Souza <[email-masked]>;
> customer care <[email-masked]>
> *Subject:* Re: 600926309 Product Return /UPDATE CRA/CRA_AR_RE13520
>
>
>
> Hello Shady and Magdy,
>
>
>
> Just Received a call from Radwa, requesting to refund the customer as the
> status updated to collection initiated on 20th of July 20 and until now
> it's not collected.
>
>
>
> Please Approve.
>
>
>
> Thanks & Regards
>
>
>
> On Wed, 12 Aug 2020 at 14:55, Shady Elgendy <[email-masked]> wrote:
>
> @Naib Khan <[email-masked]> Please advise?
>
>
>
> Thanks
>
> ᐧ
>
>
>
> On Wed, Aug 12, 2020 at 8:39 AM Abdelmohsen basha <[email-masked]>
> wrote:
>
> Hello Eugene,
>
>
>
> This item is updated to "collection initiated" be nesty on the 20th of
> July and not received yet at the returns. Please check and advise.
>
> '
>
> Thanks
>
>
>
> On Wed, 12 Aug 2020 at 08:36, Shady Elgendy <[email-masked]> wrote:
>
> +Abdelmohsen basha <[email-masked]>
>
> Please check and close the case today
>
>
>
> Thanks
>
> ᐧ
>
>
>
> On Tue, Aug 11, 2020 at 5:03 PM Taqwa Ali <[email-masked]> wrote:
>
> Dear Team
>
>
>
> Please refund the CRA , the order returned since 19-Jul
>
>
>
> CM want GC refund
>
>
>
> TW-29001
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=170219> /
> GTC-28026
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=774892>
>
>
>
> Regards
>
> Taqwa
>
>
>
>
> --
>
>
>
>
>
> --
>
>
>

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