Subject: Re: FW: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave Turkish Coffee Maker - Rouge Red // DEFECTIVE
From: Taqwa Ali <[email-masked]>
To: Support <[email-masked]>, "Alina D'Souza" <[email-masked]>, Denmark A <[email-masked]>
Cc: Michael Rolle <[email-masked]>, "[email-masked]" <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 12 Aug 2020 18:20:15 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team

Please update, as the CM is extremely upset about the delay.

CM want to receive the item within 48 hour or she will complain to consumer
protection

Regards
Taqwa

On Mon, Aug 3, 2020 at 4:15 PM Support <[email-masked]> wrote:

> Dear Michael,
>
>
>
> Kindly proceed with GRV, return purchase.
>
> Unit is unrepairable.
>
>
>
> Kind Regards,
>
> Thank you.
>
>
>
>
> *From:* Michael Rolle <[email-masked]>
> *Sent:* Monday, August 3, 2020 3:35 PM
> *To:* Support <[email-masked]>
> *Cc:* [email-masked]; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
> [email-masked]; Denmark A <[email-masked]>
> *Subject:* Re: FW: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave
> Turkish Coffee Maker - Rouge Red // DEFECTIVE
>
>
>
>  Dear Team,
>
>
>
> May we have an update on this, please.
>
>
>
> Best Regards,
>
>
>
> Michael R.
>
>
>
> ᐧ
>
>
>
> On Wed, Jul 29, 2020 at 4:45 PM Support <[email-masked]> wrote:
>
> Dear Team,
>
>
>
> Good day,
>
>
>
> Kindly proceed with GRV and send the necessary documents.
>
>
>
> Kind Regards,
>
> Thank you.
>
>
>
>
> *From:* Sales <[email-masked]>
> *Sent:* Wednesday, July 29, 2020 2:01 PM
> *To:* Wendell Peji <[email-masked]>
> *Cc:* Support <[email-masked]>; Amir <
> [email-masked]>
> *Subject:* FW: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave Turkish
> Coffee Maker - Rouge Red // DEFECTIVE
> *Importance:* High
>
>
>
> Dear Wendell,
>
>
>
> Kindly do the needful.
>
>
>
> Thanks & Best regards,
>
> Anas Elhadi
>
> *RIDGE Household Trading LLC*
>
> *P.O. Box 81202*
>
> *Industrial Area#13*
>
> *Sharjah, United Arab Emirates*
>
> *Tel: +971-6-5386169*
>
> *Mob: +971-52-6066180*
>
>
>
> The information contained in this electronic message and any attachments
> are intended for specific individuals or entities, and may be confidential,
> proprietary or privileged. If you are not the intended recipient, please
> notify the sender immediately, delete this message and do not disclose,
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> content Electronic messages are not secure or error free and may contain
> viruses or may be delayed, and the sender is not liable for any of these
> occurrences.
>
>
>
>
>
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Wednesday, July 29, 2020 1:30 PM
> *To:* Amir <[email-masked]>; Sales <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Michael
> Rolle <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Denmark A <[email-masked]>
> *Subject:* Re: Order #700236296 // RHT-FKR-0002 // Fakir - Kaave Turkish
> Coffee Maker - Rouge Red // DEFECTIVE
>
>
>
> Hi Team,
>
>
>
> May we have an update on this,
>
>
>
> The customer keeps on following up.
>
>
>
> Please assist. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Sun, Jun 28, 2020 at 1:10 PM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please kindly update us thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sat, Jun 27, 2020 at 9:49 AM Denmark A <[email-masked]> wrote:
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Customer comments  : Not working properly
>
>
>
>
>
> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Den mark
>
>
>
>
> --
>
> *Best Regards,*
>
>
>
> *Michael C. Rolle*
>