Subject: Re: Missing Parts Careem Orders << Reference ID: 64170471 >>
From: "ae.mumzworld via customer care" <[email-masked]>
To: [email-masked], [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 12 Aug 2020 13:20:57 +0200 (CEST)
List-Id: <ccteam.mumzworld.com>

Hi Pavan,

Can you please provide AWB's.

Should you require any further assistance, please contact me directly.   Best Regards, Ayla KojakKey Account AdvisorDHL EXPRESSP.O.Box 6252DubaiUnited Arab Emirates2924114 

 
>> Original Message ... >> From: [email-masked] >> To: [email-masked], [email-masked] >> Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked] >> Subject: Re: Missing Parts Careem Orders >> Sent: Wed, 12 Aug 2020 08:30:06 UTC+04:00 >> >>
Dear Hesham and Khalid, >>Please can you provide POD for below shipments asap? >>As per KSA Team, they received partial packages, It is urgent, Thanks >>[[:removedImage(image.png):]] >> >> >>
On Tue, Aug 11, 2020 at 5:28 PM Ahmed Irfan <[email-masked]> wrote: >>Hi Team, >>As we have found the Missing parts & they are delivered to the customers. Here is the table below of shipments which are still Missing. Please advice here? >>Hi @Amir Julkarnain , >>Please call the customers & tell them about the delay. >>     AWBTotal PartialMissing Partial10017256121100169410_281100170633_121100169400_221 >>On Tue, Aug 11, 2020 at 3:53 PM Pavankumar A <[email-masked]> wrote: >>Dear Mohanad and Hesham, >> >>We confirmed that Driver of Careem, and @Zubair Wahid Remaining packges did you receive?  Please confirm here >>On Tue, Aug 11, 2020 at 4:40 PM Hesham Hatem (DHL AE) <[email-masked]> wrote: >>Hi Khalid,
 
Please check with SA team on this and also confirm with them who is Majed Masad as we have got multiple request highlighted he is unmown to MZW AE team at least.
 
Regards,    
Hesham Hatem >> Major Accounts Manager >>  >> DHL EXPRESS >> P.O.Box 6252 >> Dubai >> United Arab Emirates >>  >> Phone: +971 4 2924858 >> Mobile: +971 50 1898588
[[:removedImage(image001.png):]]

 

From: Pavankumar A [mailto:[email-masked]]  >> Sent: 11 August 2020 16:22 >> To: Hesham Hatem (DHL AE) <[email-masked]>; ae.mumzworld <[email-masked]> >> Cc: Ahmed Irfan <[email-masked]>; Ekta Jesswani <[email-masked]>; Amir Julkarnain <[email-masked]>; Eugene Mugisa <[email-masked]>; customer care <[email-masked]>; Sadek Erfan <[email-masked]>; Zubair Wahid <[email-masked]>; Ronald Gaviola <[email-masked]>; lastmile <[email-masked]> >> Subject: Re: Missing Parts Careem Orders
 
Hi Hesham,
 
Below shipments were received missing parts: Please chcek below awb and update here, Thanks
 
@Zubair Wahid FYI,
 
Ref ID
DHL AWB
100174410
2301169065
100170633_1
2990841884
200320487
2301166906
100173575
2301168645
100169410_2
2990829531
200323854_1
2301181632
100175605_2
2301183872
200321395_2
2301163281
700248235
2301165090
700248089
2301163325
200324922_2
2301183894
200325072
2301183636
200322392
2301163804
100169400_2
2990833215
100167701
2990807466
600934782
2301159383
100174231_2
2301174304
200322964_2
2301174691
100174080
2301173991
200322838
2301174610
100174538_2
2301174783
100173995_1
2301166910
200323292_2
2301173604
200320906_1
2301166711
100172561
2301163314
100173923
2301165263
100172843_1
2301167024
100174398
2301179031
100172833_2
2301174503
100175061
2301183640
200325185
2301185751
700248102
2301170292
100172319_2
2301168472
200323005_2
2301164681
700248371
2301168424
100173158_2
2301164036

 

On Tue, Aug 11, 2020 at 1:08 PM Zubair Wahid <[email-masked]> wrote:
Guys
What's the update here?
Reassign these shipments to another courier and let's get them delivered.
Thanks
Zubair

 

On Thu, Aug 6, 2020 at 7:51 PM Ahmed Irfan <[email-masked]> wrote:
Dear Team,
 
There are some orders whose parts are Missing from DHL, Please find the list & advise regarding it.
 
@customer care  Please contact the customers & Inform them about the delay.
 
Missing Parts
100174410
100170633_1
200320487
100173575
100169410_2
200323854_1
100175605_2
200321395_2
700248235
700248089
200324922_2
200325072
200322392
100169400_2
100167701
600934782
100174231_2
200322964_2
100174080
200322838
100174538_2
100173995_1
200323292_2
200320906_1
100172561
100173923
100172843_1
100174398
100172833_2
100175061
200325185
700248102
100172319_2
200323005_2
700248371
100173158_2
 
-- 

 
-- 
Regards,
Pavankumar A  >> Last Mile Operations
P +971 507074205  >> E [email-masked] >>  >> A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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Pavankumar A  >> Last Mile Operations >>  >> 
P +971 507074205  >> E [email-masked] >>  >> A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this information is prohibited, and may be punishable by law. If this was sent to you in error, please notify the sender by reply e-mail and destroy all copies of the original message. Please consider the environment before printing this e-mail.
 >>--  >> >>
 >>--  >>
Regards,
Pavankumar A  >> Last Mile Operations >>  >> 
P +971 507074205  >> E [email-masked] >>  >> A B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

Confidentiality Notice: This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution of this information is prohibited, and may be punishable by law. If this was sent to you in error, please notify the sender by reply e-mail and destroy all copies of the original message. Please consider the environment before printing this e-mail.