Subject: Re: Order #600855408 // AL-630750MP // Little Tikes - Rosy Cozy Coupe // DAMAGED
From: Abdelmohsen basha <[email-masked]>
To: Mark Anthony <[email-masked]>
Cc: Denmark A <[email-masked]>, Hazaroddin Syed Ibrahim <[email-masked]>, TTC-Ecommerce-UAE <[email-masked]>, Amir Demian <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, Furqan <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Wed, 12 Aug 2020 13:02:11 +0400
List-Id: <ccteam.mumzworld.com>

Hello Mark,

Kindly accept shipping the item to your premises so better inspection can
take place.

Thanks

On Sun, 12 Jul 2020 at 09:38, Abdelmohsen basha <[email-masked]> wrote:

> Hello Mark,
>
> I personally check the item and no damage is indicated by sight, may be
> some kind of technical damage, I prefer you evaluate this by yourself.
>
> Thanks
>
> On Sun, 12 Jul 2020 at 08:36, Mark Anthony <
> [email-masked]> wrote:
>
>> Hi Denmark,
>>
>>
>>
>> Thank you for your email.
>>
>> As I have mentioned to you previously, pls provide the specific damage
>> and date of purchase. We cannot just accept the item without an idea
>> regarding on the damage of the item.
>>
>>
>>
>>
>>
>> Best Regards,
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> www.toytriangle.com
>>
>> <https://www.facebook.com/ToyTriangle/>
>> <https://www.instagram.com/toytriangle/>
>> <https://www.youtube.com/ttcmena>
>> <https://www.linkedin.com/company/2888197?trk=tyah&trkInfo=clickedVertical:company,clickedEntityId:2888197,idx:2-1-2,tarId:1452175312400,tas:toy%20triangle>
>>    <https://twitter.com/toytriangle>
>> <https://www.snapchat.com/add/toytriangle>
>>
>> *Mark Aclan*
>>
>>
>>
>> *M*: +971 56 919 8799
>> *T*: +971 4 286 90 95   *Ex*: 628   *F*: +971 4 286 90 97
>>
>> P.O. BOX 115731, AIRPORT ROAD, AL GARHOUD, DUBAI, UAE
>>
>> ISO 9001:2008 Certified Company, Member of Saudi Quality Council
>>
>>
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Sunday, July 12, 2020 8:22 AM
>> *To:* Mark Anthony <[email-masked]>
>> *Cc:* Hazaroddin Syed Ibrahim <[email-masked]>;
>> TTC-Ecommerce-UAE <[email-masked]>; Amir Demian <
>> [email-masked]>; [email-masked];
>> [email-masked]; [email-masked]; [email-masked];
>> Furqan <[email-masked]>; customer care <[email-masked]>;
>> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
>> Abdelmohsen basha <[email-masked]>
>> *Subject:* Re: Order #600855408 // AL-630750MP // Little Tikes - Rosy
>> Cozy Coupe // DAMAGED
>>
>>
>>
>> Dear Mark,
>>
>>
>>
>> Please update .
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>> On Sat, Jul 11, 2020 at 10:13 AM Denmark A <[email-masked]> wrote:
>>
>> Dear Mark,
>>
>>
>>
>> Please accept and evaluate the item further.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>
>>
>>
>>
>> On Thu, Jul 9, 2020 at 2:33 PM Mark Anthony <
>> [email-masked]> wrote:
>>
>> Hi Denamrk,
>>
>>
>>
>> Were you able to tell us what’s the specific damage?
>>
>>
>>
>> Best Regards,
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> www.toytriangle.com
>>
>> <https://www.facebook.com/ToyTriangle/>
>> <https://www.instagram.com/toytriangle/>
>> <https://www.youtube.com/ttcmena>
>> <https://www.linkedin.com/company/2888197?trk=tyah&trkInfo=clickedVertical:company,clickedEntityId:2888197,idx:2-1-2,tarId:1452175312400,tas:toy%20triangle>
>>    <https://twitter.com/toytriangle>
>> <https://www.snapchat.com/add/toytriangle>
>>
>> *Mark Aclan*
>>
>>
>>
>> *M*: +971 56 919 8799
>> *T*: +971 4 286 90 95   *Ex*: 628   *F*: +971 4 286 90 97
>>
>> P.O. BOX 115731, AIRPORT ROAD, AL GARHOUD, DUBAI, UAE
>>
>> ISO 9001:2008 Certified Company, Member of Saudi Quality Council
>>
>>
>>
>>
>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Thursday, July 09, 2020 12:35 PM
>> *To:* Hazaroddin Syed Ibrahim <[email-masked]>;
>> TTC-Ecommerce-UAE <[email-masked]>; Amir Demian <
>> [email-masked]>; [email-masked];
>> [email-masked]; [email-masked]; [email-masked];
>> Furqan <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>;
>> Abdelmohsen basha <[email-masked]>
>> *Subject:* Order #600855408 // AL-630750MP // Little Tikes - Rosy Cozy
>> Coupe // DAMAGED
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Customer comment : DAMAGED
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Regards,
>>
>> Den mark
>>
>>