Subject: Re: 1Z289F8W6757489649 DAMAGED
From: Ronald Gaviola <[email-masked]>
To: Muhammad Habib <[email-masked]>
Cc: Mohit Caleb <[email-masked]>, [email-masked], Alaa Musa <[email-masked]>, Amir Julkarnain <[email-masked]>, Customer Care Team <[email-masked]>, Ekta Jesswani <[email-masked]>, Eugene Mugisa <[email-masked]>, Johannes Jade Pabeca <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, Pavankumar A <[email-masked]>, Rzaldivar <[email-masked]>, [email-masked]
Date: Wed, 12 Aug 2020 12:30:15 +0400
List-Id: <ccteam.mumzworld.com>

@[email-masked] <[email-masked]>

What is the Mumzworld reference number?

Regards,
Ronald

On Wed, Aug 12, 2020 at 12:16 PM Muhammad Habib <[email-masked]>
wrote:

> Dear Mohit,
> PLease share SO for the same.
>
> On Wed, Aug 12, 2020 at 11:28 AM Mohit Caleb <[email-masked]> wrote:
>
>> +Muhammad Habib <[email-masked]>
>>
>> Kindly investigate this matter & feedback as soon as possible.
>>
>> On Wed, Aug 12, 2020 at 11:25 AM Ronald Gaviola <[email-masked]>
>> wrote:
>>
>>> +Mohit Caleb <[email-masked]>
>>>
>>> Please check and share how the packaging was before we hand over the
>>> shipment to UPS.
>>>
>>>
>>> Regards,
>>> Ronald
>>>
>>>
>>> On Wed, Aug 12, 2020 at 10:35 AM <[email-masked]>
>>> wrote:
>>>
>>>>
>>>>
>>>> Dear Ronald,
>>>>
>>>>
>>>>
>>>> The subject shipment we have received in damaged condition, please find
>>>> the attached pictures.
>>>>
>>>>
>>>>
>>>> The subject shipment was damaged in transit due to insufficient
>>>> packaging
>>>>
>>>>
>>>>
>>>> Please Note that this is multiple shipments and only one shipment is
>>>> got damaged (  total 4 boxes)
>>>>
>>>> please advise we can repack with new carton and deliver the shipment?
>>>>
>>>>
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>>>> Best Regards
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *Chantelle Cardozo*
>>>>
>>>> Preferred Customer Associate
>>>>
>>>>
>>>>
>>>> *UPS Gulf LLC *
>>>>
>>>> Al Moosa Tower 2, 25 Floor
>>>>
>>>> Sheikh Zayed Road, P.O. Box 26026
>>>>
>>>> Dubai, United Arab Emirates
>>>>
>>>> Tel +971 4 3815278
>>>>
>>>> Mobile 00971561770264
>>>>
>>>> Fax +971 4 3390835
>>>>
>>>> [email-masked]
>>>>
>>>>
>>>>
>>>> *Existing UPS rates will be revised effective 01 January 2020. For more
>>>> information on the annual General Rate Increase (GRI) applicable to your
>>>> account, please contact your Account Manager or call UPS Customer Service
>>>> at 600 544 743.   The 2020 UPS Service and Tariff will be available in
>>>> ups.com/ae <https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from
>>>> 29th December 2019. *
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>
>> --
>>
>>
>
> --
>
>
> Thanks & regards,
>
>
>
>