Subject: Re: Please Collect TODAY - Order No. 600929778 / CRA_AR_RE13770
From: Abdelmohsen basha <[email-masked]>
To: Michael Rolle <[email-masked]>
Cc: Shady Elgendy <[email-masked]>, Naib Khan <[email-masked]>, "Returns.fc" <[email-masked]>, Hyacinth Joyce <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>
Date: Wed, 12 Aug 2020 12:29:17 +0400
List-Id: <ccteam.mumzworld.com>

Hello Michael,

Please start communicating with the vendor and try to arrange handing the
item to cendor ASAP.

Thanks

On Wed, 12 Aug 2020, 12:22 pm Michael Rolle, <[email-masked]>
wrote:

> Dear Shady,
>
> Item was received today 08/12/2020  subject to return to the vendor due to
> the wrong item sent by the vendor.
>
> If it is urgent we can receive the CRA in Damage Location - and
> Communicate with the vendor to replace the item and once the vendor
> replaced we can adjust in our inventory.
>
> @Abdelmohsen basha <[email-masked]>  please advise to proceed.
>
> Best Regards,
>
> Michael R.
> ᐧ
>
> On Wed, Aug 12, 2020 at 12:10 PM Shady Elgendy <[email-masked]>
> wrote:
>
>> +Abdelmohsen basha <[email-masked]> Please close today
>> ᐧ
>>
>> On Wed, Aug 12, 2020 at 11:28 AM Naib Khan <[email-masked]> wrote:
>>
>>> Hi Shady,
>>>
>>> Item collected will be handed over to retrun team,
>>>
>>>
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Wed, 12 Aug 2020 at 11:23, Shajahan Kamal Batcha <
>>> [email-masked]> wrote:
>>>
>>>> Dear Team,
>>>>
>>>>
>>>>
>>>> Its collected and handover to the warehouse.
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>> *Sent:* Wednesday, August 12, 2020 10:55 AM
>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>> [email-masked]>; lastmile <[email-masked]>; Eugene Mugisa
>>>> <[email-masked]>; customer care <[email-masked]>;
>>>> Returns.fc <[email-masked]>
>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>> CRA_AR_RE13770
>>>>
>>>>
>>>>
>>>> @Shajahan Kamal Batcha <[email-masked]> Is this done?
>>>>
>>>> ᐧ
>>>>
>>>>
>>>>
>>>> On Tue, Aug 11, 2020 at 3:29 PM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Shady,
>>>>
>>>>
>>>>
>>>> The driver will be collect before 05:00 Pm.
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>> *Sent:* Tuesday, August 11, 2020 3:16 PM
>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>> [email-masked]>; lastmile <[email-masked]>; Eugene Mugisa
>>>> <[email-masked]>; customer care <[email-masked]>;
>>>> Returns.fc <[email-masked]>
>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>> CRA_AR_RE13770
>>>>
>>>>
>>>>
>>>> @Shajahan .. What is the update here?
>>>> Is this closed?
>>>>
>>>> ᐧ
>>>>
>>>>
>>>>
>>>> On Mon, Aug 10, 2020 at 3:47 PM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Team,
>>>>
>>>>
>>>>
>>>> The customer informed to collect the order at reception tomorrow.
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Shady Elgendy [mailto:[email-masked]]
>>>> *Sent:* Monday, August 10, 2020 3:41 PM
>>>> *To:* Shajahan Kamal Batcha <[email-masked]>
>>>> *Cc:* Naib Khan <[email-masked]>; Hyacinth Joyce <
>>>> [email-masked]>; lastmile <[email-masked]>; Eugene Mugisa
>>>> <[email-masked]>; customer care <[email-masked]>;
>>>> Returns.fc <[email-masked]>
>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>> CRA_AR_RE13770
>>>>
>>>>
>>>>
>>>> Is this order collected or not yet?
>>>>
>>>>
>>>>
>>>> Thanks
>>>>
>>>> ᐧ
>>>>
>>>>
>>>>
>>>> On Mon, Aug 10, 2020 at 8:59 AM Shajahan Kamal Batcha <
>>>> [email-masked]> wrote:
>>>>
>>>> Hi Naib,
>>>>
>>>>
>>>>
>>>> Let me inform to the courier jabbar..
>>>>
>>>>
>>>>
>>>> *Shajahan K*
>>>>
>>>>  <http://www.timexpress.ae/>
>>>>
>>>>
>>>>
>>>>    P.O. Box : 80266
>>>>    Tel : + (971) 4 255 5563 (Ext. 106)
>>>>    Fax : + (971) 4 255 5564
>>>>
>>>>    Email : [email-masked]
>>>>    Web: www.timexpress.ae
>>>>
>>>> This email including its attachments are confidential and intended
>>>> solely for the use of the individual or entity to whom they are addressed.
>>>> If you have received this email in error, please delete it from your system
>>>> and notify the sender immediately. If you are not the intended recipient
>>>> you are notified that disclosing, copying or distributing the content of
>>>> this information is strictly prohibited.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> *From:* Naib Khan [mailto:[email-masked]]
>>>> *Sent:* Monday, August 10, 2020 8:51 AM
>>>> *To:* Shady Elgendy <[email-masked]>; Shajahan Kamal Batcha <
>>>> [email-masked]>
>>>> *Cc:* Hyacinth Joyce <[email-masked]>; lastmile <
>>>> [email-masked]>; Eugene Mugisa <[email-masked]>;
>>>> customer care <[email-masked]>; Returns.fc <
>>>> [email-masked]>
>>>> *Subject:* Re: Please Collect TODAY - Order No. 600929778 /
>>>> CRA_AR_RE13770
>>>>
>>>>
>>>>
>>>> @Shajahan Kamal Batcha <[email-masked]>
>>>>
>>>>
>>>>
>>>> Please assist the collection arranged with Jabbar.
>>>>
>>>>
>>>>
>>>> Regards.
>>>>
>>>> Naib
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Mon, 10 Aug 2020 at 08:30, Shady Elgendy <[email-masked]>
>>>> wrote:
>>>>
>>>> @Naib Khan <[email-masked]> What is the update here/
>>>>
>>>> ᐧ
>>>>
>>>>
>>>>
>>>> On Sun, Aug 9, 2020 at 3:05 PM Shady Elgendy <[email-masked]>
>>>> wrote:
>>>>
>>>> @Naib Khan <[email-masked]> Please confirm once pickedup
>>>>
>>>> ᐧ
>>>>
>>>>
>>>>
>>>> On Sun, Aug 9, 2020 at 11:10 AM Hyacinth Joyce <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi team,
>>>>
>>>>
>>>>
>>>> The customer called to follow up about collection and is very upset
>>>> about the delay.
>>>>
>>>>
>>>>
>>>> The item is not yet collected and she raised the request in July.
>>>>
>>>>
>>>>
>>>> Please assist to collect the item Today. The customer informed that she
>>>> is available from 8PM onwards.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Thank you.
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>>
>>>> Customer Care Representative
>>>>
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>
>> --
>>
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>>
>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>