Subject: RE: Order #600917013 // Sku :AL-800010946 // Name :Feber Trike Evo Plus 3-in-1 // Defective
From: "Ivy" <[email-masked]>
To: "'Maricris'" <[email-masked]>, "'Arjun'" <[email-masked]>
Cc: "'customer care'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Kenneth Nwaso'" <[email-masked]>, "'Alina D'Souza'" <[email-masked]>, "'Michael Rolle'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'Denmark A'" <[email-masked]>, "'Abel'" <[email-masked]>
Date: Wed, 12 Aug 2020 10:04:15 +0400
List-Id: <ccteam.mumzworld.com>

FYA

From: Denmark A [mailto:[email-masked]] 
Sent: Wednesday, August 12, 2020 9:58 AM
To: Ivy; Abel
Cc: customer care; Returns.fc; Kenneth Nwaso; Alina D'Souza; Michael Rolle; Abdelmohsen basha
Subject: Order #600917013 // Sku :AL-800010946 // Name :Feber Trike Evo Plus 3-in-1 // Defective

Dear Vendor,

Please see the below customer complaint and allow us to send the item back to you for your further evaluation. 

Return Reason:doesnt_work_or_defective
Comments :I have received this bike and was as Eid gift for my friends baby girl, box was opened and fixed yesterday and noticed that the bike is unbalanced from tires as the front tire to the right side and not straight as shown in picture even though it has been fixed properly I need to replace it with a proper one  

 

We appreciate your support in this matter, Thank you. 

Stay HOME Stay SAFE…

Best Regards,

Den mark