Subject: Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8
From: Christian Mendoza <[email-masked]>
To: Tarek El-Far <[email-masked]>
Cc: John Garcia <[email-masked]>, Savad <[email-masked]>, customer care <[email-masked]>
Date: Wed, 12 Aug 2020 13:21:12 +0800
List-Id: <ccteam.mumzworld.com>

Hi Tarek,

Please update us about the registry case. Please share with us the tracking
details.

Thank you and Best Regards,

On Tue, Aug 11, 2020 at 3:08 PM Tarek El-Far <[email-masked]> wrote:

> Hi John,
>
>
>
> I think I mixed between the 2 open case, the registry case is transferred
> to the factory and they will courier the piece directly to the customer,
> it’s expected any moment.
>
>
>
> The below feedback is for the missing screw for item order 600926862,
> Savad will hand over to your next pickup
>
>
>
> Regards
>
>
>
> Tarek El-Far
>
> General Manager
>
> TAMA L.L.C.
>
> +971 555 99 1010
>
>
>
>
>
>
>
> *From:* Tarek El-Far <[email-masked]>
> *Sent:* Tuesday, 11 August, 2020 08:17
> *To:* 'John Garcia' <[email-masked]>
> *Cc:* 'customer care' <[email-masked]>; 'Christian Mendoza' <
> [email-masked]>
> *Subject:* RE: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8
>
>
>
> Hi John,
>
>
>
> Yes, we are expecting the missing part today and will confirm as soon as
> receiving
>
>
>
> Regards
>
>
>
> Tarek El-Far
>
> General Manager
>
> TAMA L.L.C.
>
> +971 555 99 1010
>
>
>
>
>
>
>
> *From:* John Garcia <[email-masked]>
> *Sent:* Tuesday, 11 August, 2020 08:11
> *To:* Tarek El-Far <[email-masked]>
> *Cc:* customer care <[email-masked]>; Christian Mendoza <
> [email-masked]>
> *Subject:* Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8
>
>
>
> Good morning Tarek,
>
>
>
> Do you have feedback on this? please advise.
>
>
>
> Thank you.
>
>
>
> *John Carl Garcia*
> Logistics Executive
>
> *P* +971 4 245 1326   *E* [email-masked]
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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>
>  <https://www.mumzworld.com/en/>
>
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>
>
>
>
>
> On Mon, Aug 10, 2020 at 9:58 AM Christian Mendoza <[email-masked]>
> wrote:
>
> Hi Tarek,
>
>
>
> May we have an update on this? @John Garcia <[email-masked]>
>  please assist.
>
>
>
> Thank you and Best Regards,
>
>
>
>
>
> On Tue, Aug 4, 2020 at 7:56 PM Christian Mendoza <[email-masked]>
> wrote:
>
> Hi Tarek,
>
>
>
> tamara.durzi   [email-masked]
>
>
>
> Thank you and Best Regards,
>
>
>
>
>
> On Tue, Aug 4, 2020 at 3:50 PM Tarek El-Far <[email-masked]> wrote:
>
> Thank you Christian, need a name too please
>
>
>
> Regards
>
>
>
> Tarek El-Far
>
> General Manager
>
> TAMA L.L.C.
>
> +971 555 99 1010
>
>
>
>
>
>
>
> *From:* Christian Mendoza <[email-masked]>
> *Sent:* Tuesday, 4 August, 2020 11:45
> *To:* Tarek El-Far <[email-masked]>
> *Cc:* John Garcia <[email-masked]>; customer care <
> [email-masked]>
> *Subject:* Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8
>
>
>
> Hi Tarek,
>
>
>
> Please see the address below.
>
>
>
> Villa 68, road 38b (Sh-kasa Street) Umm Suqeimm 2, Dubai, UAE.
>
> mobile number is +971505115087
>
>
>
> Thank you and Best Regards,
>
>
>
>
>
> On Tue, Aug 4, 2020 at 1:14 PM Tarek El-Far <[email-masked]> wrote:
>
> Hi Christian
>
>
>
> I have sent to the factory as we don’t have those spares available in UAE,
> my plan is to get the same via DHL express and waiting for the factory
> confirmation.
>
>
>
> Please send me the detailed address of the customer so that we get it sent
> directly from Italy to them
>
>
>
> Regards
>
>
>
> Tarek El-Far
>
> General Manager
>
> TAMA L.L.C.
>
> +971 555 99 1010
>
>
>
>
>
>
>
> *From:* Christian Mendoza <[email-masked]>
> *Sent:* Tuesday, 4 August, 2020 09:12
> *To:* Tarek El-Far <[email-masked]>; John Garcia <
> [email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Re: MISSING PART // 600921359 || BABY REGISTRY VM3SDG69XKD8
>
>
>
> Hi Team,
>
>
>
> May we have an update here?
>
>
>
> Thank you and Best Regards,
>
>
>
>
>
> On Mon, Aug 3, 2020 at 3:13 PM Christian Mendoza <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> The customer received the below item under her gift registry with missing
> parts. See the details below.
>
>
>
> missing part: 4 nails and 4 washers
>
>
>
>
> 600921359
>
> TAMA-223-005
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1030577>
>
> Brevi - Slex Evo Cradle - Beige
>
> 1
>
> Thank you and Best Regards,
>
>