Subject: RE: SO 600901414 -CRA_AR_RE12891- PENDING RECEIPT
From: Global-Service-Team <[email-masked]>
To: Edwin Thomas <[email-masked]>, Michael Rolle <[email-masked]>, Global-Service-Team <[email-masked]>
Cc: Denmark A <[email-masked]>, Returns.fc <[email-masked]>, Alina D'Souza <[email-masked]>, customer care <[email-masked]>, Sagar Khawani <[email-masked]>, Mary Anne Agapito <[email-masked]>, Samiya Sheikh <[email-masked]>, Angeli Fontillas <[email-masked]>, Reimil Alejandro <[email-masked]>, Sara Ahmed <[email-masked]>
Date: Tue, 11 Aug 2020 20:01:59 +0000
List-Id: <ccteam.mumzworld.com>

Hello Edwin,

Please note confirmation is sent for the below GR.

Thanks,
Global Service Team.

From: Edwin Thomas <[email-masked]>
Sent: Tuesday, August 11, 2020 6:48 PM
To: Michael Rolle <[email-masked]>; Global-Service-Team <[email-masked]>
Cc: Denmark A <[email-masked]>; Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>; customer care <[email-masked]>; Sagar Khawani <[email-masked]>; Mary Anne Agapito <[email-masked]>; Samiya Sheikh <[email-masked]>; Angeli Fontillas <[email-masked]>; Reimil Alejandro <[email-masked]>; Sara Ahmed <[email-masked]>
Subject: Re: SO 600901414 -CRA_AR_RE12891- PENDING RECEIPT

Hi Global-Service-Team,

         GR00531575 is received and completed putaway in LFS but we haven't received the request for this , Could you please look into it?

On Tue, Aug 11, 2020 at 5:31 PM Michael Rolle <[email-masked]<mailto:[email-masked]>> wrote:
Dear Edwin,

Please check CRA_AR_RE12891 - still Pending Receipt  despite all the items in the CRA already received in LFS.

Your help is very much appreciated.

Best Regards,

Michael R.
[https://mailfoogae.appspot.com/t?sender=abWljaGFlbC5yb2xsZUBtdW16d29ybGQuY29t&type=zerocontent&guid=4028a0f4-e452-4d96-81cf-3cfb14132b87]ᐧ

On Tue, Aug 11, 2020 at 5:22 PM Michael Rolle <[email-masked]<mailto:[email-masked]>> wrote:
Dear Angeli,

I will raise the problem to the Tech Team to solve this issue.

Best Regards,

Michael R.
[https://mailfoogae.appspot.com/t?sender=abWljaGFlbC5yb2xsZUBtdW16d29ybGQuY29t&type=zerocontent&guid=bbc2cd79-d39b-4ff8-9d26-0d91fb561715]ᐧ

On Mon, Aug 10, 2020 at 6:24 PM Angeli Fontillas <[email-masked]<mailto:[email-masked]>> wrote:
Hello team,

Reminder please.

CRA is still pending receipt, please receive so finance can proceed with refund.

Thank you.

On Sat, 8 Aug 2020 at 13:37, Angeli Fontillas <[email-masked]<mailto:[email-masked]>> wrote:
Hello Team,

CRA is still pending receipt.

Finance wont process the refund if CRA is not received.

Refund request was raised since 6th of July.

Please update.

Thank you.

On Wed, 5 Aug 2020 at 11:35, Samiya Sheikh <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Kindly receive CRA urgently to refund the customer.

Regards

On Sat, Jul 25, 2020 at 1:50 PM Mary Anne Agapito <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

The CRA still on pending receipt. please receive, the customer keeps on following up her refund.

Awaiting your response. Thank you
Warm Regards,

Mary Anne Agapito
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Sat, Jul 18, 2020 at 9:08 AM Angeli Fontillas <[email-masked]<mailto:[email-masked]>> wrote:
Hello Team,

Good morning!

Reminder please.

Thank you.

On Wed, 15 Jul 2020 at 19:57, Angeli Fontillas <[email-masked]<mailto:[email-masked]>> wrote:
Hello Denmark,

Please check the subject order as the customer returned the items that were received in hot condition but CRA is still pending.

Please receive CRA for the finance team to process the refund asap.

Thank you.

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

--
Best Regards,

Michael C. Rolle

--
Best Regards,

Michael C. Rolle

--
Regards,
Edwin Thomas
Netsuite Developer