Subject: Re: SO 600901414 -CRA_AR_RE12891- PENDING RECEIPT
From: Edwin Thomas <[email-masked]>
To: Michael Rolle <[email-masked]>, Global-Service-Team <[email-masked]>
Cc: Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, customer care <[email-masked]>, Sagar Khawani <[email-masked]>, Mary Anne Agapito <[email-masked]>, Samiya Sheikh <[email-masked]>, Angeli Fontillas <[email-masked]>, Reimil Alejandro <[email-masked]>, Sara Ahmed <[email-masked]>
Date: Tue, 11 Aug 2020 18:47:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi Global-Service-Team,

         GR00531575 is received and completed putaway in LFS but we
haven't received the request for this , Could you please look into it?

On Tue, Aug 11, 2020 at 5:31 PM Michael Rolle <[email-masked]>
wrote:

> Dear Edwin,
>
> Please check CRA_AR_RE12891 - still Pending Receipt  despite all the items
> in the CRA already received in LFS.
>
> Your help is very much appreciated.
>
>
> Best Regards,
>
> Michael R.
> ᐧ
>
> On Tue, Aug 11, 2020 at 5:22 PM Michael Rolle <[email-masked]>
> wrote:
>
>> Dear Angeli,
>>
>> I will raise the problem to the Tech Team to solve this issue.
>>
>> Best Regards,
>>
>> Michael R.
>> ᐧ
>>
>> On Mon, Aug 10, 2020 at 6:24 PM Angeli Fontillas <[email-masked]>
>> wrote:
>>
>>> Hello team,
>>>
>>> Reminder please.
>>>
>>> CRA is still pending receipt, please receive so finance can proceed with
>>> refund.
>>>
>>> Thank you.
>>>
>>> On Sat, 8 Aug 2020 at 13:37, Angeli Fontillas <[email-masked]>
>>> wrote:
>>>
>>>> Hello Team,
>>>>
>>>> CRA is still pending receipt.
>>>>
>>>> Finance wont process the refund if CRA is not received.
>>>>
>>>> Refund request was raised since 6th of July.
>>>>
>>>> Please update.
>>>>
>>>> Thank you.
>>>>
>>>> On Wed, 5 Aug 2020 at 11:35, Samiya Sheikh <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Kindly receive CRA urgently to refund the customer.
>>>>>
>>>>> Regards
>>>>>
>>>>> On Sat, Jul 25, 2020 at 1:50 PM Mary Anne Agapito <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> The CRA still on pending receipt. please receive, the customer keeps
>>>>>> on following up her refund.
>>>>>>
>>>>>> Awaiting your response. Thank you
>>>>>> Warm Regards,
>>>>>>
>>>>>> *Mary Anne Agapito*
>>>>>> Customer Care Representative
>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Sat, Jul 18, 2020 at 9:08 AM Angeli Fontillas <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hello Team,
>>>>>>>
>>>>>>> Good morning!
>>>>>>>
>>>>>>> Reminder please.
>>>>>>>
>>>>>>> Thank you.
>>>>>>>
>>>>>>> On Wed, 15 Jul 2020 at 19:57, Angeli Fontillas <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hello Denmark,
>>>>>>>>
>>>>>>>> Please check the subject order as the customer returned the items
>>>>>>>> that were received in hot condition but CRA is still pending.
>>>>>>>>
>>>>>>>> Please receive CRA for the finance team to process the refund asap.
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>>
>>>>>>>> *Regards,*
>>>>>>>>
>>>>>>>> *Angeli Fontillas*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>> *Regards,*
>>>>>>>
>>>>>>> *Angeli Fontillas*
>>>>>>> Customer Care Representative
>>>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>
>>>>>>>
>>>>>>
>>>>
>>>> --
>>>> *Regards,*
>>>>
>>>> *Angeli Fontillas*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>> <[email-masked]> │ w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>
>>>
>>> --
>>> *Regards,*
>>>
>>> *Angeli Fontillas*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>> <[email-masked]> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>
>>
>> --
>> *Best Regards,*
>>
>> *Michael C. Rolle*
>>
>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>

-- 
Regards,
Edwin Thomas
Netsuite Developer