Subject: Your action is required on Case ID PP-D-79769856
From: "[email-masked]' via payments" <[email-masked]>
To: Mona Ataya <[email-masked]>
Date: Tue, 11 Aug 2020 04:54:44 -0700
List-Id: <ccteam.mumzworld.com>

Hello Mumzworld FZ-LLC, We received new information on the case below from your buyer. - Case ID: ..

Hello Mumzworld FZ-LLC,

We received new information on the case below from your buyer.

Case ID: PP-D-79769856

Sender name: Asralan Tamiz

Buyer's email: [email-masked]

Buyer's transaction ID: 7E806212HX165233H

Your transaction ID: 8VD4745299581811Y

Invoice ID: Invoice ID Not Available

Transaction date: 15 July 2020

Transaction amount: ‪410.29 USD‬

Disputed amount: ‪410.29 USD‬

Your buyer has changes the reason for this case. The buyer stated that the item was defective or not as described. Please be aware that due to consumer protection laws, PayPal cannot guarantee the return of your merchandise if the case is found in favor of the buyer.

If you have any supporting documentation to help us resolve this case, please log in to your PayPal account and send it to us through our Resolution Center within 3 days. If we don't receive any additional information from you we will use the informaiton available to us to make our decision.

Please provide the front and back copies of the check or money order you used to refund the buyer.

Thank you for your patience during this process. We appreciate your business.

Thanks,

PayPal

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