Subject: Re: Urgent: International Shipments Reship Problem
From: Ekta Jesswani <[email-masked]>
To: Michael Rolle <[email-masked]>, Angeli Fontillas <[email-masked]>
Cc: Pavankumar A <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Yaseen Shaqra <[email-masked]>, Anne D’souza <[email-masked]>, lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Rodina Magdy <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Tue, 11 Aug 2020 14:57:43 +0400
List-Id: <ccteam.mumzworld.com>

Thanks Michael.

@Angeli Fontillas <[email-masked]> Please send emails to the order
numbers with CRA informing them their order is cancelled and raise refund
requests

Thanks

Regards,
Ekta

On Mon, 10 Aug 2020 at 13:00, Michael Rolle <[email-masked]>
wrote:

> Dear Team,
>
> Below updates received  5 Orders with CRA already 08/10/2020
>
> ID country CRA
> 600937051 INDIA CRAMUMZ_DXB13369
> 600937852 CANADA
> 600939957 UK CRAMUMZ_DXB13370
> 600942512 INDIA CRAMUMZ_DXB13371
> 600939983 UK CRAMUMZ_DXB13372
> 600940523 US CRAMUMZ_DXB13373
> ᐧ
>
> On Mon, Aug 10, 2020 at 8:57 AM Pavankumar A <[email-masked]>
> wrote:
>
>> Dear Ekta,
>>
>> As suggested by you, we can remove loose batteries and reship again with
>> dhl *600937852,*
>>
>> @Returns.fc <[email-masked]>  @Michael Rolle
>> <[email-masked]> @Denmark A <[email-masked]> Below
>> shipments cancelled as per CC confirmation apart from highlighted in yellow.
>>
>>
>> Please confirm after received, Thanks
>>
>> and Share CRA Here,
>>
>>
>>
>>
>>
>>
>> On Sun, Aug 9, 2020 at 12:39 PM Ekta Jesswani <[email-masked]> wrote:
>>
>>> Hi Pavan,
>>>
>>> Can we not remove the batteries and ship it out to the customer?
>>> Please let me know if it is feasible or else we will send email to all
>>> the customers
>>>
>>> Regards,
>>> Ekta
>>>
>>> On Sun, 9 Aug 2020 at 12:31, Pavankumar A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Ekta,
>>>>
>>>> Thanks for advice and
>>>>
>>>> Below item contain  loose batteries inside as per DHL Reason for return,
>>>>
>>>>
>>>>
>>>> So Please suggest here, Thanks
>>>>
>>>>
>>>>
>>>> On Sun, Aug 9, 2020 at 11:51 AM Ekta Jesswani <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Pavankumar,
>>>>>
>>>>> Checked the orders and most of them are hand sanitizers and sprays;
>>>>> due to the alcohol content, carriers do not want to take it.
>>>>> The chances of any other courier company carrying these items are
>>>>> less.
>>>>>
>>>>> We will email the customers and process refunds for these orders.
>>>>> @Returns.fc <[email-masked]> Please create CRA's for these
>>>>> orders
>>>>>
>>>>> *Order 600937852 can be shipped - this is a toy and nothing dangerous
>>>>> about it. *
>>>>>
>>>>>
>>>>> Regards,
>>>>> Ekta
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Sun, 9 Aug 2020 at 11:36, Pavankumar A <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Ekta,
>>>>>>
>>>>>> We are received below shipments from DHL due to DG Items, So now we
>>>>>> don't have any option to reship with other couriers, Please suggest here,
>>>>>> Thanks
>>>>>>
>>>>>> ID country
>>>>>> 600937051 INDIA
>>>>>> 600937852 CANADA
>>>>>> 600939957 UK
>>>>>> 600942512 INDIA
>>>>>> 600939983 UK
>>>>>> 600940523 US
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> *Pavankumar A*
>>>>>> Last Mile Operations
>>>>>>
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>>>>>>
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>>>>>
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>>>>> --
>>>>> *Regards, *
>>>>>
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>>>>>
>>>>
>>>> --
>>>>
>>>> Regards,
>>>>
>>>> *Pavankumar A*
>>>> Last Mile Operations
>>>>
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>>>
>>>
>>> --
>>> *Regards, *
>>>
>>>
>>>
>>
>> --
>>
>> Regards,
>>
>> *Pavankumar A*
>> Last Mile Operations
>>
>> *P* +971 507074205
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>>
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>
>
> --
> *Best Regards,*
>
> *Michael C. Rolle*
>

-- 
*Regards, *