Subject: Re: Order #600618230 ASSEMBLE
From: "Alina D'Souza" <[email-masked]>
To: Nessy <[email-masked]>, Denmark A <[email-masked]>
Cc: Ashley Fernandes <[email-masked]>, Rameez <[email-masked]>, Arif Farooq <[email-masked]>, customer care <[email-masked]>
Date: Tue, 11 Aug 2020 13:23:14 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer advised that she already did all the installation to her new
property and only needs the tools and if a team can just come over and
check if she did it properly

She has already moved the item in her new house.

Kindly advise

Regards,
Alina

On Wed, Jul 29, 2020 at 6:38 PM Nessy <[email-masked]> wrote:

>
>
> Hi Team,
>
>
>
> We are charging 400AED for dismantling and re-installation of the unit.
>
>
>
> Thank you.
>
>
>
>
>
> Best Regards
>
>
>
> NESSY LANDICHO
>
>
> Tel: 056-219-2466 / 04-328-9154 | Email: [email-masked]
>
> *DJ Corner <http://www.djcorner.ae/> **|* *Toy Corner*
> <http://www.toycorner.ae/> *|** Kiju <http://www.kiju.me/>*
>
>
>
>
> <http://www.desertbeat.com/>
> <http://www.desertbeat.com/>
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>
>
>
>
>
> *From:* Alina D'Souza [mailto:[email-masked]]
> *Sent:* Wednesday, July 29, 2020 5:38 PM
> *To:* Ashley Fernandes
> *Cc:* Nessy; Rameez; Arif Farooq; Denmark A; customer care
> *Subject:* Re: Order #600618230 ASSEMBLE
>
>
>
> Hi Ashley,
>
>
>
> *Shipping Address*
>
> SHIP TOGemma Holloway
> Mira Oasis 2, Street 6
> Corner villa/ villa 73 (close to the park)
> Dubai Al thumama 2067
> United Arab Emirates Map
>
> SHIP AREA
>
> SHIP PHONE971522315634
>
>
>
> Regards,
>
> Alina
>
>
>
> On Wed, Jul 29, 2020 at 5:36 PM Ashley Fernandes <[email-masked]>
> wrote:
>
> Dear Nessy and Rameez,
>
>
>
> Good Evening!
>
>
>
> Kindly assist in arranging for the reinstallation. The item was purchased
> under *POMUMZ_DXB101695*. Kindly let know if any charges would be
> involved for the reinstallation.
>
>
>
> @Alina D'Souza <[email-masked]> : Kindly confirm the customer's
> address.
>
>
> Thanks and Regards,
>
> *Ashley Fernandes*
>
> Logistics Executive
>
>
>
> *P* +971 4 245 1358      *M* +971 56 948 3116       *E* ashley@
> mumzworld.com
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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>
> On Wed, Jul 29, 2020 at 5:20 PM Alina D'Souza <[email-masked]> wrote:
>
> Hi Team,
>
>
>
> Pleas advise if we can assist the customer in dismantling and installing
> at the new location for the customer.
>
>
>
>
>
> Products Details
> Sku :DBT-SW-F24150
> Name :KidKraft - Sun Bistro Swing Set
> Date Placed :2019-10-31 10:10:21
> Date Shipped :2019-11-10 21:00:27
> Qty Ordered :1.0000
> Shipping Country:United Arab Emirates
>
>
>
> Regards,
>
> Alina
>
>
>
> On Mon, Jul 27, 2020 at 4:21 PM Alina D'Souza <[email-masked]> wrote:
>
> Hi Denmark and Mohamed,
>
>
>
> Please assist asap
>
>
>
> Regards,
>
> Alina
>
>
>
> On Sun, Jul 26, 2020 at 7:40 PM Alina D'Souza <[email-masked]> wrote:
>
>
>
> Hi Denmark,
>
>
>
> Order #600618230
> <https://mumzworldhelp.zendesk.com/agent/tickets/600618230>
>
> Products Details
> Sku :DBT-SW-F24150
> Name :KidKraft - Sun Bistro Swing Set
> Date Placed :2019-10-31 10:10:21
> Date Shipped :2019-11-10 21:00:27
> Qty Ordered :1.0000
> Shipping Country:United Arab Emirates
>
> Return Reason:missing_part_or_pieces
> Comments :I would like someone to come and dismantle and reassemble in our
> new garden. Missing key to unlock screws.
>
>
>
>
> Regards,
>
> Alina
>
>