Subject: Re: Missing Items - 100159482 // SKU: TC-14374// BDM-607657
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: Furqan hameed <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Tue, 11 Aug 2020 13:18:35 +0400
List-Id: <ccteam.mumzworld.com>

Dear Anas,

I did not get the file yet.
Since the comment is mentioned in 2-3 days then I will create it.

On Tue, Aug 11, 2020 at 12:51 PM Anas nazzal <[email-masked]> wrote:

> Dear Hussain,
>
> KIndly create CRA for the below order 100159482.
>
>
> Best regards,
> Anas Nazzal
>
>
> On Wed, Aug 5, 2020 at 11:31 AM Samiya Sheikh <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> Kindly update CRA urgently to refund the cst
>>
>> Regards
>>
>> On Mon, Aug 3, 2020 at 12:45 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> The customer is very upset, 2 items mentioned above are missing.
>>>
>>> This case has been escalated (Incident #1195409 ) for a while but
>>> still, there is no update.
>>>
>>> As per the customer, she doesn't want it anymore. She wants a refund
>>> back to her credit card.
>>>
>>> Please check and advise. We need an urgent update.
>>>
>>> Thank you
>>>
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>