Subject: Re: Order #600940689 //Sku :AWL-BB1 // Name :Bumble & Bird - Robin Compact Stroller - Black // Defective
From: Chirin Khawatmi <[email-masked]>
To: Denmark A <[email-masked]>
Cc: [email-masked], customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>, Sneha Suhasini <[email-masked]>, Vipul Arora <[email-masked]>
Date: Tue, 11 Aug 2020 12:15:22 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

We have spare wheels in the warehouse - in this case it makes sense to send
the customer the spare wheel replacement.
@Vipul Arora <[email-masked]> is looped in he can guide the WH team.

On Tue, Aug 11, 2020 at 12:03 PM Denmark A <[email-masked]> wrote:

> Dear All,
>
> Please update on this and advise what will be the next step.
>
> Regards,
> Den mark
>
> On Mon, Aug 10, 2020 at 2:00 PM Denmark A <[email-masked]> wrote:
>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>> Return Reason:doesnt_work_or_defective
>> Comments :rear wheel is crooked when pushing the stroller
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>

-- 

*Chirin Khawatmi*
International Brand Manager

*P* +971 58 530 5300
*E* [email-masked] <[email-masked]>

*A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE

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