Subject: RE: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla High Chair Essential - Graphite
From: Abdulmonim <[email-masked]>
To: Rabia Ahmed <[email-masked]>
Cc: Malak Nobeh <[email-masked]>, Info <[email-masked]>, customer care <[email-masked]>, Laura Thomson <[email-masked]>, Simone van Geemen <[email-masked]>, Salem Mohd <[email-masked]>, Suzanne <[email-masked]>
Date: Tue, 11 Aug 2020 07:39:50 +0000
List-Id: <ccteam.mumzworld.com>

Dear Rabia,

It is under process, need two days more and we will provide you with new one.

Best Regards
AREEN East & West LLC  [LOGO]   Abdul Monim | Sales Supervisor
T: +971 4 2678888|F:+97142676000|M:+971 56 2066647|P.o.Box 1693

From: Rabia Ahmed <[email-masked]>
Sent: Tuesday, August 11, 2020 10:57 AM
To: Abdulmonim <[email-masked]>
Cc: Malak Nobeh <[email-masked]>; Info <[email-masked]>; customer care <[email-masked]>; Laura Thomson <[email-masked]>; Simone van Geemen <[email-masked]>; Salem Mohd <[email-masked]>; Suzanne <[email-masked]>
Subject: Re: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla High Chair Essential - Graphite

Reminder

On Mon, Jul 20, 2020 at 10:23 AM Abdul Monim <[email-masked]<mailto:[email-masked]>> wrote:
Dear Malak,

We already raised the issue to supplier (Dorel) and we are waiting them answer, hopefully tomorrow.

Best Regards
AREEN East & West LLC  [LOGO]   Abdul Monim | Sales Supervisor
T: +971 4 2678888|F:+97142676000|M:+971 56 2066647|P.o.Box 1693

From: Malak Nobeh [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Monday, July 20, 2020 7:55 AM
To: Abdul Monim <[email-masked]<mailto:[email-masked]>>
Cc: July Ann <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; Laura Thomson <[email-masked]<mailto:[email-masked]>>; Simone van Geemen <[email-masked]<mailto:[email-masked]>>; Salem Mohd <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla High Chair Essential - Graphite

Hi Abdul Monim,

The PO #POMUMZ_DXB188454.

Please advice Urgently as this is MCI case.

Thanks.

On Sun, 19 Jul 2020 at 14:47, Abdul Monim <[email-masked]<mailto:[email-masked]>> wrote:
Dear Malak,

Absolutely it is include and for us it’s first time receive this complain!!!!!.

Could you provide below information please:

1-      Copy of proof of purchase

2-      Photo or video, explaining the issues

Best Regards
AREEN East & West LLC  [LOGO]   Abdul Monim | Sales Supervisor
T: +971 4 2678888|F:+97142676000|M:+971 56 2066647|P.o.Box 1693

From: Malak Nobeh [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Sunday, July 19, 2020 2:00 PM
To: July Ann <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; customer care <[email-masked]<mailto:[email-masked]>>; Laura Thomson <[email-masked]<mailto:[email-masked]>>; Simone van Geemen <[email-masked]<mailto:[email-masked]>>; Salem Mohd <[email-masked]<mailto:[email-masked]>>
Subject: VERY URGENT - COMPLAINT - MCI - 100145238- Maxi-Cosi Minla High Chair Essential - Graphite

Hello,

Please advise if the newborn inlay insert is included, as the customer didn't receive it.
Maxi-Cosi Minla High Chair Essential - Graphite
https://www.mumzworld.com/en/maxi-cosi-minla-high-chair-essential-graphite
AEW-2713750110

Thanks.

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[https://docs.google.com/uc?export=download&id=1mPCcQDU1dziU75Pq4Il3al2EbCG4t-M7&revid=0B_P6SAEH4GP8bm1VMTgwRkJiN0FSQ0E2bmhpVEZJYTFReWd3PQ]

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[https://docs.google.com/uc?export=download&id=1mPCcQDU1dziU75Pq4Il3al2EbCG4t-M7&revid=0B_P6SAEH4GP8bm1VMTgwRkJiN0FSQ0E2bmhpVEZJYTFReWd3PQ]