Subject: Re: Alternative item for 600937566 - Urgent
From: Megha Dani <[email-masked]>
To: Erica Jane Serrano <[email-masked]>
Cc: Tamara Akhieva <[email-masked]>, Customer Care Team <[email-masked]>, Nivya Kumar <[email-masked]>, Kiran jit kaur <[email-masked]>, Mary Ann Balancio <[email-masked]>, Maricel Sadurai <[email-masked]>
Date: Tue, 11 Aug 2020 10:25:30 +0400
List-Id: <ccteam.mumzworld.com>

Dear Erica,

I will follow up with customers today.

Regards,
Megha

On Tue, Aug 11, 2020 at 9:45 AM Erica Jane Serrano <[email-masked]>
wrote:

> Hi All,
>
> Any update from the customer?
>
> Thanks & Regards,
>
> *Erica Serrano*
> Logistics Executive
>
> *P* +971 4 433 9455 Ext (1337)
> *E* [email-masked] <[email-masked]>*
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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>
>
> On Mon, Aug 10, 2020 at 1:11 PM Erica Jane Serrano <[email-masked]>
> wrote:
>
>> Hi All,
>>
>> Please see attached email from the Vendor Ordered items will be supplied
>> on *18th of Aug. *
>>
>> Please advise the customer and ask if we should still proceed with the
>> Order?
>>
>> Thanks & Regards,
>>
>> *Erica Serrano*
>> Logistics Executive
>>
>> *P* +971 4 433 9455 Ext (1337)
>> *E* [email-masked] <[email-masked]>*
>>
>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>> UAE
>>
>>  <https://www.instagram.com/mumzworldcom/> [image:
>> facebook] <https://www.facebook.com/mumzworld> 
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>>
>>  <https://www.mumzworld.com/en/>
>>
>>  <https://www.mumzworld.com/en/media-and-press>
>>
>>
>>
>>
>>
>> On Thu, Aug 6, 2020 at 11:23 AM Erica Jane Serrano <[email-masked]>
>> wrote:
>>
>>> Hi Tamara,
>>>
>>> Alright sure if the vendor confirms they will fulfill that would be
>>> great, we can place the orders.
>>>
>>> Thanks & Regards,
>>>
>>> *Erica Serrano*
>>> Logistics Executive
>>>
>>> *P* +971 4 433 9455 Ext (1337)
>>> *E* [email-masked] <[email-masked]>*
>>>
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
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>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>>
>>>
>>>
>>> On Thu, Aug 6, 2020 at 11:15 AM Tamara Akhieva <[email-masked]>
>>> wrote:
>>>
>>>> Hi Erica,
>>>>
>>>>
>>>>
>>>> As Niviya mentioned, the item will be fulfilled on 10th August. Vendor
>>>> confirmed himself it is due to system issues, not unavailability. Therefore
>>>> both orders placed are not OOS.
>>>>
>>>>
>>>>
>>>> *Tamara Akhieva*
>>>> Commercial & Events Executive
>>>>
>>>> *P* +971 4 245 1307  *P *+971 54 348 7776* E* [email-masked]
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
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>>>>
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>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
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>>>>
>>>>
>>>>
>>>>
>>>> *From:* Erica Jane Serrano <[email-masked]>
>>>> *Sent:* Thursday, August 6, 2020 11:10 AM
>>>> *To:* Nivya Kumar <[email-masked]>; Kiran jit kaur <
>>>> [email-masked]>
>>>> *Cc:* Mary Ann Balancio <[email-masked]>; Maricel Sadurai <
>>>> [email-masked]>; Tamara Akhieva <[email-masked]>
>>>> *Subject:* Re: Alternative item for 600937566 - Urgent
>>>>
>>>>
>>>>
>>>> HI Nivya,
>>>>
>>>>
>>>>
>>>> I hope you are well.
>>>>
>>>>
>>>>
>>>> This item is OOS with the vendor and as per their previous email- They
>>>> are on Stock Count until 10th of Aug.
>>>>
>>>>
>>>>
>>>> Thanks & Regards,
>>>>
>>>> *Erica Serrano*
>>>> Logistics Executive
>>>>
>>>> *P* +971 4 433 9455 Ext (1337)
>>>> *E* [email-masked] <[email-masked]>*
>>>>
>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>>> UAE
>>>>
>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>> <https://www.youtube.com/user/MumZworld> 
>>>> <https://www.snapchat.com/add/mumzworld.com> 
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>>>>
>>>>  <https://www.mumzworld.com/en/>
>>>>
>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, Aug 6, 2020 at 11:08 AM Nivya Kumar <[email-masked]>
>>>> wrote:
>>>>
>>>> Hi team,
>>>>
>>>>
>>>>
>>>> Please see below orders placed for the same item:
>>>>
>>>>
>>>>
>>>> Order number: *600945960 *
>>>> Rene Furterer - Triphasic Reactional 12x 5ml
>>>>
>>>> SKU:*  ALP-3282770209686*
>>>>
>>>>
>>>> @Mary Ann Please issue POs as soon as possible to book the item for us.
>>>>
>>>>
>>>>
>>>> @Erica Please try your best to get the items from the vendor as soon as
>>>> possible and inform the concerned department to arrange Urgent delivery to
>>>> the customer ASAP.
>>>>
>>>> (NOTE:  vendor confirmed stock will be fulfilled oN 10th August)
>>>>
>>>>
>>>>
>>>> Thank you and looking forward to your reply.
>>>>
>>>>
>>>>
>>>> Regards,
>>>>
>>>> Nivya
>>>>
>>>>