Subject: Re: Order # 600794563 // Sku :SGT-BW52007 // Name :Bestway - Play House with Retractable Door // Missing Part
From: Denmark A <[email-masked]>
To: "Alina D'Souza" <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, "Returns.fc" <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, customer care <[email-masked]>, Mohamed Magdy <[email-masked]>, Shady Elgendy <[email-masked]>
Date: Tue, 11 Aug 2020 08:24:18 +0400
List-Id: <ccteam.mumzworld.com>

Dear Alina,

Received CRA waiting for the system to be REFUNDED in status to proceed.

Regards,
Den mark

On Tue, Aug 11, 2020 at 8:19 AM Shady Elgendy <[email-masked]> wrote:

> +Abdelmohsen basha <[email-masked]> Please advise?
> ᐧ
>
> On Mon, Aug 10, 2020 at 4:04 PM Alina D'Souza <[email-masked]> wrote:
>
>> Hi Denmark,
>>
>> Please advise
>>
>> Regards,
>> Alina
>>
>>
>>
>> On Sun, Aug 9, 2020 at 8:14 AM Alina D'Souza <[email-masked]> wrote:
>>
>>> Hi Denmark,
>>>
>>> Along with the above item customer also returned the
>>> below CRA_AR_RE14020
>>>
>>> 600794563 PLEX-ECF0079497
>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1141850> Eco
>>> Fresh - Surgical Disposable Face Mask 3 Ply, 5pc
>>>
>>>
>>> Kindly confirm if we have received it and update CRA
>>>
>>> Regards,
>>> Alina
>>>
>>> On Wed, Jul 1, 2020 at 3:13 PM Denmark A <[email-masked]> wrote:
>>>
>>>> Dear Maricris,
>>>>
>>>> Thank you.
>>>>
>>>> Regards,
>>>>
>>>> On Wed, Jul 1, 2020 at 3:11 PM Maricris <[email-masked]> wrote:
>>>>
>>>>> Hi Denmark,
>>>>>
>>>>>
>>>>>
>>>>> We don’t have spare parts for this item and also currently out of
>>>>> stock.
>>>>>
>>>>> We issue credit note as per attached.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *BEST REGARDS**...*?
>>>>>
>>>>> *Maricris Pati*
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *ALGT Middle East - A Liusie General Trading *|   PO BOX 7297  |
>>>>> Plot # C.22 Dubai Production City , opp Sign Work |
>>>>>
>>>>> Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax: +971
>>>>> 4 2476799  | Mobile : +971 566454542
>>>>>
>>>>> www.algt-me.com
>>>>>
>>>>>
>>>>>
>>>>> P *Save a tree. Please don't print this e-mail unless it's really
>>>>> necessary*
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A [mailto:[email-masked]]
>>>>> *Sent:* Tuesday, June 30, 2020 3:58 PM
>>>>> *To:* Maricris <[email-masked]>
>>>>> *Cc:* Arjun <[email-masked]>; Nikil <[email-masked]>; customer
>>>>> care <[email-masked]>; Abel <[email-masked]>; Returns.fc <
>>>>> [email-masked]>; Alina D'Souza <[email-masked]>;
>>>>> Kenneth Nwaso <[email-masked]>; Michael Rolle <
>>>>> [email-masked]>
>>>>> *Subject:* Re: Order # 600794563 // Sku :SGT-BW52007 // Name :Bestway
>>>>> - Play House with Retractable Door // Missing Part
>>>>>
>>>>>
>>>>>
>>>>> Dear Maricris,
>>>>>
>>>>>
>>>>>
>>>>> Any update?
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>>
>>>>>
>>>>> On Sat, Jun 27, 2020 at 5:19 PM Maricris <[email-masked]> wrote:
>>>>>
>>>>> Hi Denmark,
>>>>>
>>>>>
>>>>>
>>>>> Kindly return back to our warehouse for evaluation.
>>>>>
>>>>>
>>>>>
>>>>> @Nikil/Arjun,
>>>>>
>>>>> Please check the return item once received.
>>>>>
>>>>>
>>>>>
>>>>> Thanks.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *BEST REGARDS**...*?
>>>>>
>>>>> *Maricris Pati*
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *ALGT Middle East - A Liusie General Trading *|   PO BOX 7297  |
>>>>> Plot # C.22 Dubai Production City , opp Sign Work |
>>>>>
>>>>> Dubai, United Arab Emirates |    Tel: +971 4 2476739    |  Fax: +971
>>>>> 4 2476799  | Mobile : +971 566454542
>>>>>
>>>>> www.algt-me.com
>>>>>
>>>>>
>>>>>
>>>>> P *Save a tree. Please don't print this e-mail unless it's really
>>>>> necessary*
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> *From:* Ivy [mailto:[email-masked]]
>>>>> *Sent:* Saturday, June 27, 2020 3:32 PM
>>>>> *To:* 'Maricris' <[email-masked]>; 'Arjun' <[email-masked]>
>>>>> *Cc:* 'customer care' <[email-masked]>; 'Denmark A' <
>>>>> [email-masked]>; 'Abel' <[email-masked]>; 'Returns.fc' <
>>>>> [email-masked]>; 'Alina D'Souza' <[email-masked]>;
>>>>> 'Kenneth Nwaso' <[email-masked]>; 'Michael Rolle' <
>>>>> [email-masked]>
>>>>> *Subject:* RE: Order # 600794563 // Sku :SGT-BW52007 // Name :Bestway
>>>>> - Play House with Retractable Door // Missing Part
>>>>>
>>>>>
>>>>>
>>>>> FYA
>>>>>
>>>>>
>>>>>
>>>>> *From:* Denmark A [mailto:[email-masked]
>>>>> <[email-masked]>]
>>>>> *Sent:* Saturday, June 27, 2020 3:12 PM
>>>>> *To:* Ivy; Abel
>>>>> *Cc:* customer care; Returns.fc; Alina D'Souza; Kenneth Nwaso;
>>>>> Michael Rolle
>>>>> *Subject:* Order # 600794563 // Sku :SGT-BW52007 // Name :Bestway -
>>>>> Play House with Retractable Door // Missing Part
>>>>>
>>>>>
>>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>>
>>>>> Return Reason:missing_part_or_pieces
>>>>> Comments :Missing pieces please come to collect it
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>>
>
> --
>
>