Subject: Re: CUSTOMER RECEIVED WRONG ( ITEM NOT IN HER ORDER )200325451
From: Johannes Jade Pabeca <[email-masked]>
To: Vipul Arora <[email-masked]>, Mohit Caleb <[email-masked]>, Muhammad Habib <[email-masked]>
Cc: "Outbound.fc" <[email-masked]>, Mostafa Said <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>
Date: Tue, 11 Aug 2020 08:11:44 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Any update if we indeed received the correct item from the vendor Pomme -
Tom Toy Shelves Wall Unit - White
CNS-POM01WU
ID: 941609

On Mon, Aug 10, 2020 at 12:31 PM Johannes Jade Pabeca <
[email-masked]> wrote:

> Hi Vipul,
>
> Pls confirm if we ever received the correct item from the vendor?
>
> Pomme - Tom Toy Shelves Wall Unit - White
> CNS-POM01WU
> ID: 941609
>
> BR
>
> On Mon, Aug 10, 2020 at 12:26 PM Vipul Arora <[email-masked]> wrote:
>
>> Dear Muhammad
>>
>> I checked we received wrong item, kindly arrange reverse pick and create
>> new SO for the same.
>>
>>
>> Thanks
>> Vipul
>>
>> On Mon, 10 Aug 2020 at 11:25, Muhammad Habib <[email-masked]>
>> wrote:
>>
>>> Dear Johannes,
>>> As per CCTV item was packed by scanning barcode and the tem was picked
>>> from a small location(SML 011004-028-06).
>>> This is a big item and it can not accommodate  in small location.
>>> @Vipul Arora <[email-masked]>  it seems that the wrong barcode was
>>> pasted on the item.please investigate fro
>>>
>>> On Mon, Aug 10, 2020 at 10:11 AM Johannes Jade Pabeca <
>>> [email-masked]> wrote:
>>>
>>>> TEam,
>>>>
>>>> Pls update before 12 noon as we need to update the customer.
>>>>
>>>> Moreover, her item was suppose to be worth around aed 600 and she got
>>>> an item worth aed 69.00
>>>>
>>>> Thnx.
>>>>
>>>> BR
>>>>
>>>> On Mon, Aug 10, 2020 at 9:20 AM Mohit Caleb <[email-masked]>
>>>> wrote:
>>>>
>>>>> +Muhammad Habib <[email-masked]>
>>>>> Kindly investigate on this & revert with the findings
>>>>>
>>>>> On Mon, Aug 10, 2020 at 9:05 AM Johannes Jade Pabeca <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Team
>>>>>>
>>>>>> Any update on this?
>>>>>>
>>>>>> On Sun, Aug 9, 2020 at 4:06 PM Johannes Jade Pabeca <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Hi Team,
>>>>>>>
>>>>>>> Pls investigate asap 200325451
>>>>>>>
>>>>>>> Customer ordered:
>>>>>>> Pomme - Tom Toy Shelves Wall Unit - White
>>>>>>> CNS-POM01WU
>>>>>>> ID: 941609
>>>>>>>
>>>>>>> BUT RECEIVED
>>>>>>>
>>>>>>> Whale Little Light
>>>>>>> CNS-ALLC01WHALE
>>>>>>> 490779
>>>>>>>
>>>>>>> BR
>>>>>>>
>>>>>>> --
>>>>>>> *Johannes Jade *
>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>> *Johannes Jade *
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>>
>>>>
>>>> --
>>>> *Johannes Jade *
>>>>
>>>>
>>>
>>> --
>>>
>>>
>>> Thanks & regards,
>>>
>>>
>>>
>>>
>
> --
> *Johannes Jade *
>
>

-- 
*Johannes Jade *