Subject: RE: Please Deliver ASAP / Delivery Address Update - Order No. 600948691 / AWB 1000007528902
From: Usman Abbasi <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: customer care <[email-masked]>, Uae Lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, Rajesh Pattabhi <[email-masked]>
Date: Mon, 10 Aug 2020 15:57:23 +0000
List-Id: <ccteam.mumzworld.com>

Hi Joyce,

It was delivered to location provided initially. (Al swehat Villa 16 Umm al Qaiwain).

[Emirates Post logo]

Usman Abbasi
Operations Support

P.O. Box 99999, Dubai, United Arab Emirates

T

 +971 4 2303831

 |

E

 [email-masked]

 |

  W

 www.emiratespost.ae<http://www.emiratespost.ae/>

[fb2x]<https://www.facebook.com/EmiratesPostUAE/>

[insta2x]<https://www.instagram.com/emiratespostuae/>

From: Hyacinth Joyce <[email-masked]>
Sent: Monday, August 10, 2020 4:30 PM
To: Usman Abbasi <[email-masked]>
Cc: customer care <[email-masked]>; Uae Lastmile <[email-masked]>; Naib Khan <[email-masked]>; Eugene Mugisa <[email-masked]>; Rajesh Pattabhi <[email-masked]>
Subject: Re: Please Deliver ASAP / Delivery Address Update - Order No. 600948691 / AWB 1000007528902

Hi Usman,

Thank you for the update.

Is it delivered to the above-mentioned address?

Best Regards,
Joyce Alvarado

Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

On Mon, 10 Aug 2020 at 16:24, Usman Abbasi <[email-masked]<mailto:[email-masked]>> wrote:
Hi Team,

Shipment was received 9th August and was addressed to Umm al Quwain (Al swehat Villa 16 Umm al Qaiwain) and had been delivered 10th Aug on provided location.

[Emirates Post logo]

Usman Abbasi
Operations Support

P.O. Box 99999, Dubai, United Arab Emirates

T

 +971 4 2303831

 |

E

 [email-masked]<mailto:[email-masked]>

 |

  W

 www.emiratespost.ae<http://www.emiratespost.ae/>

[fb2x]<https://www.facebook.com/EmiratesPostUAE/>

[insta2x]<https://www.instagram.com/emiratespostuae/>

From: Hyacinth Joyce <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 10, 2020 3:59 PM
To: Usman Abbasi <[email-masked]<mailto:[email-masked]>>; Rajesh Pattabhi <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>; Uae Lastmile <[email-masked]<mailto:[email-masked]>>; Naib Khan <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>
Subject: Please Deliver ASAP / Delivery Address Update - Order No. 600948691 / AWB 1000007528902

Hi team,

The customer called to follow up and is very upset about the response from the delivery person.

The customer has moved to a different address and informed the driver to deliver to their new location. As per the customer, the driver's response is rude and informed that he will the shipment in front of their old address.

Kindly check about this and assist to deliver to the below address ASAP:

Thank you.

Best Regards,
Joyce Alvarado

Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE